Planned results: Internal Services

Internal Services


Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. Internal services include only those activities and resources that apply across an organization, and not those provided to a specific program. The groups of activities are Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Materiel Services; and Acquisition Services.

Planning highlights

Financial management and planning

In 2017-18, we will continue work towards improving the management of multi-year budgeting, and working with Central Agencies to develop a more effective funding strategy for Defence. Following the completion of the Defence Policy Review, we will update our Defence Investment Plan. The new iteration will include acquired goods and services and will clarify governance. Our Investment Plan submission to the Treasury Board Secretariat is planned for the end of 2017 and will result in an affordable defence program.

Next generation civilian human resources

The Department continues to strive towards the effective and efficient delivery of high-quality services. This year we continue to implement Next Generation Human Resources with a series of business transformation initiatives that will enable a more client-focused, results-oriented and strategic approach to service delivery.

Defence renewal

The implementation of numerous initiatives under the umbrella of the Defence Renewal is now well underway and considerable benefit is being provided to the Defence Team. Defence Renewal is having a positive impact on the readiness of the CAF by maximizing program effectiveness and reinvesting efficiencies delivered. Through Defence Renewal there is improved control of infrastructure and IM/IT support costs, improved materiel management practices, and mission-ready equipment will be increasingly available as a result of improved maintenance practices and routines.

National Defence headquarters move to Carling Campus

Together with Public Services and Procurement Canada and Shared Services Canada we will complete Phase 1 of our move to the Carling Campus – a new National Defence headquarters. We will be moving approximately 3,400 personnel to the new consolidated site and also complete detailed plans for Phase 3 of the move in 2017-18. The construction of Phase 2 as well as the transition to Carling Campus is expected to commence in 2018-19.

In keeping with business optimization efforts, we will continue to implement aspects of Workplace 2.0 at our new headquarters. We will also continue to ensure the effective and efficient use of IM/IT and alignment with Government of Canada IM/IT enterprise priorities and directives.

Budgetary financial resources (dollars)

Main Estimates
Planned spending
Planned spending
Planned spending
458,094,144 458,094,144 472,407,653 481,241,120

Human resources (full-time equivalents)

Planned full-time equivalents
Planned full-time equivalents
Planned full-time equivalents
Military – Regular Force 861 875 876
Civilian 2,254 2,254 2,254
TOTAL 3,115 3,129 3,130

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