Conflict resolution, harassment and grievance
The Canadian Armed Forces (CAF) and the Department of National Defence (DND) have united previously seperated harassment, alternative dispute resolution, human rights and grievances services into one program called Conflict Solutions and Services (formerly Integrated Conflict and Complaint Management). CSS offers Conflict and Complaint Management Services across the country through centres that assist members with addressing workplace conflict.
Services and information
CAF Harassment prevention services
Report an incident and submit a formal complaint if you've experienced harassment.
CAF Harassment questions and answers
Frequently asked questions and answers about harassment within the DND and the CAF.
Alternative dispute resolution
Resolving work conflicts in an informal setting through discussion, coaching, mediation or group intervention.
Conflict Solutions and Services (CSS)
Contact a Conflict and Complaint Management Services centre to submit, track, and resolve complaints.
Submit a CAF grievance
File a formal complaint about a decision, act or omission in the workplace.
Human rights complaints
The CAF works with the Canadian Human Right Commission to respond to human rights complaints.
Victims’ Rights Complaint Review Mechanism
File a complaint related to the Declaration of Victims’ Rights.
Workplace Harassment and Violence Prevention Program
Information regarding the policy on workplace harassment and violence prevention within the Department of National Defence (DND) and Canadian Armed Forces (CAF) and Workplace harassment and violence reporting for occurrences involving public service employees.
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