Occupant handbook - Message from the Canadian Forces Housing Agency

The Canadian Forces Housing Agency would like to welcome you to your new home.  

Our goal is to provide you with a quality place to live and excellent service, no matter where you have been posted.  

We want to make your stay trouble-free and ensure any maintenance requirements are addressed quickly and professionally. It is important to us that your home provides a comfortable living environment and peace of mind. 

This handbook is designed to provide you with information and contact details on the range of support services available to you and your family. It also outlines some of the basic rights and responsibilities of living in a Department of National Defence residence. Please take the time to familiarize yourself with this handbook.  

If you have any questions or would like to discuss any aspect of our service, please contact your local Housing Services Centre. 

We trust that you will enjoy living in the home that has been allocated to you and your family.