Contact the EI Premium Reduction Program
For more information on Employment Insurance for employers, please visit the EI - Information for employers web page.
Not an employer? Visit the Employment Insurance information for individuals web page.
Online
You can complete the following tasks online:
By phone
You can complete the following tasks by calling:
- update your address and contact information
- obtain information on the EI Premium Reduction Program
- obtain information on how to apply for an EI premium reduction
- obtain information on your specific file
- update short-term disability plan information
- update information on how savings are being returned to employees (5/12th method)
- receive copies of rate notices
- cancel plans
- North America Toll-free: 1-800-367-5693
- TTY: 1-855-881-9874
- Fax: (506) 548-7473
- The hours of operation are 7:00 am to 8:00 pm, Eastern Time, Monday to Friday.
By mail
You can complete the following tasks by mailing:
- submit your application for an EI premium reduction
- provide a copy of your short-term disability plan
- supply a copy of your registered plan modifications
- notify us of your registered plan cancellation
- inform us of how savings are being returned to employees (5/12th method)
Service Canada
EI Premium Reduction Program
PO Box 11000
Bathurst NB E2A 4T5
If you use a courier service, the street address is as follows:
Service Canada
EI Premium Reduction Program
120 Harbourview Blvd
Bathurst NB E2A 7R2
In person
You can complete the following tasks at a Service Canada office:
- submit your application for an EI premium reduction
- provide a copy of your short-term disability plan
- supply a copy of the modifications made to your registered plan
- present written notification to us of your registered plan cancellation
- bring in a letter informing us of how savings are being returned to employees (5/12th method)
Find a Service Canada office near you.
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