Contact the Supplemental Unemployment Benefit Program

For more information on Employment Insurance for employers, please visit the EI - Information for Employers webpage
Not an Employer? Visit Employment Insurance Information for Individuals

Online

You can complete the following tasks online:

By phone

You can complete the following tasks by calling:

  • Update your address and contact information
  • Obtain general information about the Supplemental Unemployment Benefit Program
  • Obtain information on how to create, register and renew an acceptable Supplemental Unemployment Benefit plan
  • Obtain information on your specific file
  • Update Supplemental Unemployment Benefit plan information
  • Cancel plans
  • North America Toll-free: 1-800-561-7923
  • Fax: (506) 548-7473
  • The hours of operation are 8:00 a.m. to 4:00 p.m., Atlantic Standard Time, Monday to Friday.

By mail

You can complete the following tasks by mailing:

  • Submit your application for a Supplemental Unemployment Benefit plan registration
  • Provide a copy of your Supplemental Unemployment Benefit plan
  • Supply a copy of your renewed Supplemental Unemployment Benefit plan
  • Notify us of your registered Supplemental Unemployment Benefit plan cancellation

Service Canada
SUB Program
PO Box 11000
Bathurst NB  E2A 4T5

If you use a courier service, use the following street address:

Service Canada
SUB Program
120 Harbourview Blvd.
Bathurst NB  E2A 7R2

In person

You can complete the following tasks at a Service Canada office:

  • Submit your application for a Supplemental Unemployment Benefit plan registration
  • Provide a copy of your Supplemental Unemployment Benefit plan
  • Supply a copy of your renewed Supplemental Unemployment Benefit plan
  • Present written notification to us of your registered plan cancellation

Find a Service Canada office near you.

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: