User Fees, Regulatory Charges and External Fees

Official title: Employment and Social Development Canada 2015–2016 Departmental Performance Report

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Reporting on the User Fees Act
Reporting on the Policy on Service Standards for External Fees

Reporting on the User Fees Act

General and Financial Information by Fee

**General Information**
Fee name	Federal Workers' Compensation Service Fees for Administration
Fee type	Other Products and Services
Fee-setting authority	Government Employees Compensation Act
Year introduced	1990
Year last amended	"September 1990"
Performance standard	60% of claims with reporting times of under 15 days from the date the claim is reported*
Performance results	74%
Other information	*The Labour Program continues to pursue innovative ways to improve its processing rate, such as e-reporting using service providers’ online services.

**Financial Information, 2015–16 (dollars)**
Forecast revenue	Actual revenue	Full cost
2,100,000	1,685,826	2,087,000

**Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)**
Planning year	Forecast revenue	Estimated full cost
2016–17	2,000,000	2,400,000
2017–18	2,000,000	2,400,000
2018–19	2,000,000	2,400,000

General and Financial Information by Fee

**General Information**
Fee name	Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)
Fee type	Other Products and Services
Fee-setting authority	Access to Information Act
Year introduced	1983
Year last amended	1992
Performance standard	"Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request* The Access to Information Act provides more detail.
Performance results	82%
Other information	* Even though the legislative deadline is 30 calendar days, extensions are allowed depending on the complexity of the request. The variance between Forecast Revenue and Actual Revenue was due to the recoveries of some questions requiring more time and effort for which the requester paid more than 5$ usually charged.

**Financial Information, 2015–16 (dollars)**
Forecast revenue	Actual revenue	Full cost
4,000	8,186	1,169,000

**Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)**
Planning year	Forecast revenue	Estimated full cost
2016–17	8,000	1,169,000
2017–18	8,000	1,169,000
2018–19	8,000	1,169,000

Summary of Financial Information for All User Fees and Regulatory Charges

**Summary of Financial Information for All User Fees and Regulatory Charges, 2015–16 (dollars)**
	Forecast revenue	Actual revenue	Full cost
Regulatory subtotal	- no data	- no data	- no data
Other products and services subtotal	2,104,000	1,694,012	3,256,000
Total, all fee types	2,104,000	1,694,012	3,256,000

**Summary of Financial Information for All User Fees and Regulatory Charges, 2016–17, 2017–18 and 2018–19 (dollars)**
	Planning year	Forecast revenue	Estimated full cost
Regulatory subtotal	2016–17	- no data	- no data
	2017–18	- no data	- no data
	2018–19	- no data	- no data
Other products and services subtotal	2016–17	2,008,000	3,569,000
	2017–18	2,008,000	3,569,000
	2018–19	2,008,000	3,569,000
Total, all fee types	2016–17	2,008,000	3,569,000
	2017–18	2,008,000	3,569,000
	2018–19	2,008,000	3,569,000

Reporting on the Policy on Service Standards for External Fees

External fee name	Federal Workers' Compensation Service Fees for Administration
Service standard	60% of claims with reporting times of under 15 days from the date the claim is reported
Performance results	74%
Stakeholder consultation in 2015–16 or prior fiscal years	The Service Fees cover expenses to administer the Crowns Corporations' workers' compensation program and represent departmental salaries, non-salaries, accommodation costs, cost of capital and depreciation costs, which are charged and prorated based on each organization’s number of new claims.
Other information	The Labour Program continues to pursue innovative ways to improve its processing rate, such as e-reporting using service providers’ online services.

External fee name	Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)
Service standard	Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request. The Access to Information Act provides more detail.
Performance results	82%
Stakeholder consultation in 2015–16 or prior fiscal years	The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board Secretariat for amendments done in 1986 and 1992.
Other information	- no data

External fee name	Temporary Foreign Worker Program (TFWP) Service Fees for Labour Market Impact Assessments
Service standard	As part of the 2014-15 reforms to the TFW Program the LMIA processing fee increased from $275 to $1000 per TFW position. The fee covers all aspects of administering the Program including: the assessment of applications, the introduction of more and better labour market information and an enhanced inspection regime. As part of these reforms, LMIA applications are eligible for processing within 10 business days provided employers are hiring TFWs in positions that are considered to be the: highest-demand (skilled trades), highest-paid (top 10% of wages in the province/territory), or for short-duration work periods (120 days or less). The average processing time for all applications in 2015-16, was approximately 34 business days across Canada, which was an increase of 9 days from the previous 2014-15 year, when applications were processed in 25 business days. This increase reflects the continued implementation of a more rigorous application assessment process.
Performance results	N/A
Stakeholder consultation in 2015–16 or prior fiscal years	Employment and Social Development Canada (ESDC) and Immigration, Refugees and Citizenship Canada (IRCC) have been collaborating on reforms to the Program for the past several years to ensure that Canadians and permanent residents are considered first for all available jobs and that employers turn to TFWs only as a last and limited resort. ESDC and IRCC consult with a wide range of stakeholders, including employers, industry associations, and labour groups, as part of the ongoing activities of the Program.
Other information	The next stakeholder consultation on service standards will be held in 2016–17.

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Date modified:: 2017-10-17