Transparency – Service Canada

Service Canada was launched by the Government of Canada in September, 2005 to provide Canadians with easier, one-stop access to the programs and services they need, through the delivery channel of their choice — phone, in-person, or via the Internet.

Our 20,000 employees and hundreds of points of service in every province and territory of Canada strive to be transparent and accountable in how we conduct business and this page presents links to information that supports these efforts.

Proactive disclosures

The Government of Canada has implemented a series of measures to strengthen public sector management by enhancing transparency and oversight of public resources in the federal government. One of these measures includes the proactive disclosure of financial- and human resources-related information by departments and agencies.

To this end, Service Canada provides disclosure of:

Access to Information and Privacy

The Access to Information and Privacy Division is responsible for the administration of the Access to Information Act and the Privacy Act throughout the ESDC portfolio, including Service Canada and the Labour Program.

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