Overpayments and Repayments

For various reasons, you may need to make a repayment of a debt owed to the Government of Canada. The Canada Revenue Agency (CRA) is responsible for the collection of debts for the following programs:

  • Defaulted Canada Student Loans (CSL)
  • Employment Insurance (EI) overpayments and penalties
  • Training Allowances Payment System (TAPS)
  • Canada Pension Plan (CPP) overpayments
  • Grants and contributions (G&C) overpayments
  • Operations and maintenance (O&M) receivables

Payment Instructions

On a monthly basis, you will receive a statement of account from Service Canada indicating the amount that you owe, including principal and interest (where applicable) as well as any payments or adjustments made during the previous month. If you are not receiving statements you should contact the Canada Revenue Agency at 1-866-864-5823.

You can pay your account using any of the three methods (cheque or money order; at your financial institution; or on the Internet) by following these instructions:

  • Cheque or money order
    • Send your payment by cheque or money order
    • Mail your payment to the Payment Office indicated on the back of your monthly statement of account
    • Make your payment payable to: "Receiver General for Canada"
    • Write your Client ID Number on the front of your cheque or money order
    • Include your remittance slip with your payment
    • Do not staple your payment to the remittance slip
    • Do not send cash through the mail
  • At your financial institution
    • Write your Client ID Number on your cheque or money order
    • Include your remittance slip with your payment
    • Do not staple your payment to the remittance slip
  • On the Internet
    • Select "Employment and Social Development Canada" if available through your financial institution's website
    • When paying by Internet, you cannot make a directed payment – all payments are applied according to oldest debt first
      Note: Payments cannot be made using the "My Payment" option available on the Canada Revenue Agency's website.

Establishment of Your Debt

For details concerning your debt, refer to the appropriate program contact numbers:

  • Canada Student Loans (CSL) – 1-888-815-4514
  • Employment Insurance (EI) – 1-800-206-7218
  • Canada Pension Plan (CPP) and Old Age Security (OAS) – 1-800-277-9914
  • Other programs issues – 1 800 O-Canada (1-800-622-6232)

To Make a Repayment Arrangement

To discuss payment arrangements for debts owing to Employment and Social Development Canada, such as defaulted Canada Student loans, Employment Insurance overpayments, Employment Programs overpayments and Canada Pension Plan overpayments, contact the Canada Revenue Agency at 1-866-864-5823.

Payment Offices

Mail your cheque or money order to the appropriate payment office:

  • Atlantic
    Payment Office
    ESDC Remittances
    PO Box 3333
    Matane QC G4W 4R9
  • Québec
    Payment Office
    ESDC Remittances
    PO Box 4444
    Matane QC G4W 4S1
  • Ontario
    Payment Office
    ESDC Remittances
    PO Box 6767
    Matane QC G4W 4T1
  • Pacific
    Payment Office
    ESDC Remittances
    PO Box 1133
    Matane QC G4W 4S8
  • Insolvency Unit
    Payment Office
    PO Box 7777
    Matane QC G4W 4S4
  • Estates and Assessments Unit
    Payment Office
    PO Box 8888
    Matane QC G4W 4S5
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