EI fishing benefits

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What is Employment Insurance?

The Employment Insurance (EI) program offers temporary financial assistance to Canadians. One type of benefit that the EI program offers is fishing benefits. Self-employed fishers who are out of work may be entitled to EI fishing benefits.

What EI benefits are available to fishers?

EI fishing benefits are based on earnings from self-employment in fishing. If you are not self-employed in fishing, you cannot receive EI fishing benefits. However, if you have worked in the fishing industry for an employer you may be eligible for non-fishing benefits.

Fishers may be eligible to receive regular fishing benefits as well as sickness, maternity, parental compassionate care and/or family caregiver benefit.

For more information, visit the Service Canada website, call the EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742), or visit your local Service Canada Centre.

Chapter 1: Who can apply for EI fishing benefits?

Am I eligible?

A fisher is a self-employed person engaged in fishing. If you are a fisher, you may be eligible to receive EI fishing benefits if you are unemployed in fishing.

Your eligibility also depends on how much you earned from self-employment in fishing during your qualifying period.

Note

Unlike EI regular benefits, EI fishing benefits are based on earnings, not hours of employment.

What is the qualifying period?

The qualifying period is the 31-week period immediately before the start of a benefit period. If you applied for benefits earlier and your application was approved in the last 31 weeks, the qualifying period is from the start of the previous benefit period to the start of your new benefit period.

Note

  • For summer fishing benefits, the earliest start date for the qualifying period is the week of March 1.
  • For winter fishing benefits, the earliest start date for the qualifying period is the week of September 1.

How much do I have to earn to qualify?

The amount you need to earn during your qualifying period varies depending on the unemployment rate in the region where you live. As Table 1 shows, you need to earn a minimum of between $2,500 and $4,200 during your qualifying period to qualify for fishing benefits.

Table 1: Earnings needed to qualify for EI fishing benefits
Regional rate of unemployment Required earnings
6% or less $4,200
6.1% to 7% $4,000
7.1% to 8% $3,800
8.1% to 9% $3,600
9.1% to 10% $3,400
10.1% to 11% $3,200
11.1% to 12% $2,900
12.1% to 13% $2,700
13.1% or more $2,500

Note

  • If you have been paid EI benefits in the past and received a written notice for making a false statement or misrepresentation, you may need to earn more from fishing to claim fishing benefits. See Chapter 5 for details.
  • Your earnings are calculated according to the sharing arrangement of the crew you work with and are reported on your Record of Employment (ROE) by the buyer or agent.

Chapter 2: How to apply

To receive EI fishing benefits, you must apply for them. You do not receive fishing benefits automatically, even if you have received Records of Employment from your buyer or agent.

When to apply

You should apply for EI fishing benefits as soon as possible. You should apply no later than four weeks after:

  • your last day of work;
  • the end date of your fishing trip; or
  • the date you sold your catch to a buyer.

You may lose benefits if you are late applying for benefits.

You have to apply online

To receive fishing benefits, you must submit an EI application form online. You have several options. You can apply:

Online at home

If you have access to the Internet at home, you can apply for EI fishing benefits from there—24 hours a day, 7 days a week.

At a public Internet access site

There are various locations in your community, such as public libraries, where you can access the Internet to apply for EI benefits. You can also use the computer of a friend or a family member.

In person at a Service Canada Centre

You can apply online at your local Service Canada Centre.

What information do I need to complete my application?

To apply for EI fishing benefits online, you will need the following information:

  • your Social Insurance Number;
  • your mother's maiden name;
  • your mailing and residential addresses, including the postal codes;
  • the names and addresses of all buyers of your catch and employers, dates for the periods you were engaged in self-employed fishing and other periods of employment, and reasons for separation from any employment, including self-employment in fishing, for the last 52 weeks; and
  • your complete banking information, including the financial institution name, the branch number, and your account number, if you want to apply for direct deposit.

After you apply online, you will need to either mail us the following documents at the address that will be provided on the Information and Confirmation page once you submit your online application or drop them off in person at a Service Canada Centre as soon as possible so we can finalize your claim:

  • if your SIN begins with a '9,' proof of your immigration status and work permit; and
  • all Records of Employment (ROEs) in paper format you have received from buyers of your catch or from employers for whom you have worked in insurable employment during the last 52 weeks or since your last claim (if buyers or employers submit ROEs electronically to Service Canada, you do not have to provide copies to Service Canada).

Completing the application form

To complete your online application, visit the Service Canada website. From the 'Online Services and Forms' menu on the right-hand side of the page, select 'Apply for Employment Insurance.' From there, the website takes you step by step through the application form, and provides detailed instructions on how to complete it.

Chapter 3: Getting paid

When will I receive benefits?

If you are entitled to receive EI fishing benefits, you will usually receive your first payment within 28 days of the date we receive your application. If you do not qualify to receive EI fishing benefits, we will notify you by letter or by telephone and explain why.

What is the one-week waiting period?

Before you can start receiving EI fishing benefits, you have to serve a one-week period for which you will not receive benefits. This is called the waiting period. The waiting period is like the deductible you have to pay for other types of insurance.

Any money you earn during the one-week waiting period will be deducted from your benefit payment during the first three weeks for which benefits are paid. Once these three weeks have passed, the waiting period has no further effect on your benefits.

How will I get paid?

To receive your payment, you must complete an EI report (online or by telephone) every two weeks. You cannot receive your payment unless you complete these reports.

Once we receive your application for benefits, we will send you a benefit statement in the mail. The benefit statement is mailed to you shortly after you apply for benefits. The statement includes your Access Code (4 digit number), which is printed in the shaded area at the top of the benefit statement. Your Access Code is needed to submit your required bi-weekly reports and to get information about your claim. Access the instructions on when and how to complete your reports with our Internet Reporting Service or our Telephone Reporting Service.

Here's how to submit your EI report:

On the Internet

To use the EI Internet Reporting Service, visit our website at Service Canada website. From the 'Online Services and Forms' menu on the right-hand side of the page, select 'Complete your EI report.'

By telephone

To submit your report by phone, call our EI Telephone Reporting Service at 1-800-531-7555. (Select 'Option 1' for a demonstration, or 'Option 2' to complete your EI report.)

Note

  • You should complete your EI reports no later than three weeks after the reporting date provided. If you are late, your payment may be delayed.
  • We cannot issue a payment unless we receive your completed EI report. We usually make payments by direct deposit to your bank account.

What is my access code?

Your access code is the four-digit number printed in the shaded area of the benefit statement. Your access code is your electronic signature, and you will need it, along with your Social Insurance Number, when you make telephone enquiries about your claim and when you file your reports using the EI Internet Reporting Service or the EI Telephone Reporting Service.

The access code identifies you and ensures that your privacy is protected. Do not let others have it because they could get information or take action on your claim without your knowledge. You would be held responsible. Keep your access code in a safe place and, for extra security, keep it stored separately from your Social Insurance Number.

If you have been given a temporary access code, you will need to change it to a new confidential access code. You may also choose to change your existing access code for security reasons. To do this, call our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742). Choose "1" and follow the instructions to change your access code.

If you lose your access code, call our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742) from 8:30 a.m. to 4:30 p.m., Monday to Friday, and press "0" to speak to an agent. You can also go to your local Service Canada Centre.

Whether you are changing your access code or reporting a lost one, you will be asked questions to verify your identity. We will then issue you a new access code number.

How will I receive my first payment?

We usually pay benefits by direct deposit into your bank account. If we have all the required information and you are entitled to receive benefits, we will deposit your first payment within 28 days of the date we receive your application.

We will deposit subsequent payments into your bank account two business days after you complete your EI report by Internet or telephone.

If you are unable to use direct deposit, you will receive your payment by cheque, which we will mail to you.

What if I still need to give my banking or other information?

If you have applied for EI benefits but did not supply your complete banking information, you have two options:

  • You can use the My Service Canada Account service on the website. From the 'Online Services and Forms' menu on the right-hand side of the page, select 'Access My Service Canada Account.' (For information about registering for My Service Canada Account, see the question Where can I get more information on my claim?)
  • You can call our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742) from 8:30 a.m. to 4:30 p.m., Monday to Friday, to give the information to an agent.

Note

To ensure your benefit payments continue without interruption, you should notify us before you change your banking information or home address.

How much will I receive?

To calculate your weekly EI fishing benefit, we consider your total earnings during your qualifying period. The earliest start date of the qualifying period is the week of March 1 for summer fishing or September 1 for winter fishing.
This is how we calculate your weekly benefit:

  1. We calculate your total self-employment earnings from fishing during your qualifying period—the last 31 weeks or from the start date of your last claim for EI benefits (we use the total earnings from the shorter period).
  2. We determine the unemployment rate in your region and select the divisor that applies at that unemployment rate (see Table 2).
  3. We divide your total self-employment earnings from fishing during your qualifying period by the applicable divisor. This gives us your weekly insurable earnings from self-employment in fishing.
  4. If you have insurable earnings from employment other than as a self-employed fisher, we calculate your total earnings from the last 26 weeks of that other employment, using only the 31 weeks contained in the fishing qualifying period. We divide this amount by the applicable divisor or by the number of weeks worked, whichever is greater. This gives us your weekly insurable earnings from regular employment.
  5. We add the results from Steps 3 and 4 together to find your total weekly insurable earnings.
  6. We compare your total weekly insurable earnings with the allowed maximum weekly amount, and we select the lower figure. The maximum weekly amount can vary from year to year and is based on the maximum insurable earnings for the calendar year. To find out more about the maximum weekly amount or the maximum insurable earnings for this year, visit the Service Canada website or call our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742).
  7. We multiply that lower figure by 55% to obtain the amount of your weekly benefit (see Examples 1 and 2).
Table 2: Divisors used to calculate benefits
Regional rate of unemployment Required earnings
6% or less 22
6.1% to 7% 21
7.1% to 8% 20
8.1% to 9% 19
9.1% to 10% 18
10.1% to 11% 17
11.1% to 12% 16
12.1% to 13% 15
13.1% or more 14

Example 1
In 2019, John earns $9,865 from self-employment in fishing during his qualifying period of 31 weeks. The unemployment rate in his area is 11.5%, which means the divisor is 16. Dividing his fishing earnings of $9,865 by 16 gives him weekly insurable earnings of $616.56. This amount is lower than the maximum weekly amount, which is $1,021 in 2019. His weekly benefit rate is therefore $339 [($9,865 ÷ 16) x 55%].

Example 2
In 2019, John earns $9,865 from self-employment in fishing during his qualifying period of 31 weeks. The unemployment rate in his area is 11.5%, which means the divisor is 16. Dividing his fishing earnings of $9,865 by 16 gives him weekly insurable earnings of $616.56.

However, within the last 26 weeks (which occurred in the 31-week qualifying period), John also works in another job during which he earns $10,000 in 15 weeks. Because these earnings are not from self-employment in fishing, they are called regular earnings. The unemployment rate in his area is 11.5%, which means the divisor is 16. Dividing his regular earnings of $10,000 by 16 gives him weekly insurable earnings of $625.00. We use the divisor of 16 for the regular earnings because it is greater than 15, which is the number of regular weeks of insurable earnings in the last 26 weeks.

We calculate John's total weekly insurable earnings as follows:

Fishing weekly earnings: $616.56
Regular weekly earnings: $625.00
Total weekly earnings: $1,241.56

When the regular earnings are added to the fishing earnings, the total is greater than the maximum weekly amount of $1,021per week. Since John's insurable earnings cannot exceed the maximum weekly amount for 2018, we use that amount to calculate his benefit rate. John's weekly benefit rate is therefore $562 [($53,100 ÷ 52 weeks) x 55%].

Note

The maximum weekly amount is based on the yearly maximum insurable earnings amount. In 2019, the yearly maximum insurable earnings amount is $53,100. The maximum weekly amount for 2019 is calculated by dividing $53,100 by 52 weeks. This means the maximum weekly amount for 2019 is $1,021.

Could I receive a higher benefit rate?

You could receive a higher benefit rate if you are in a low-income family with children. In this case, your net income would have to be less than $25,921. If you or your spouse receives the Canada Child Tax Benefit, you may be entitled to the Family Supplement, which means a higher benefit rate. However, the weekly benefit payment cannot be higher than the maximum benefit rate for the calendar year.

To find out more about the Family Supplement, visit the Service Canada website at Service Canada website or call the EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742). You can also write to us or visit us in person at a Service Canada Centre.

For how long will I receive benefits?

If you qualify for fishing benefits, you may receive up to 26 weeks of benefits within a period of 37 or 38 weeks, depending on the day of the week on which April 1 or October 1 falls. This period is called the benefit period.

How long is the benefit period?

The benefit period for a winter claim can start as early as the week of April 1 and must end no later than the week of December 15.

The benefit period for a summer claim can start as early as the week of October 1 and must end no later than the week of June 15.

The benefit period can be extended to a maximum of 52 weeks if you are claiming EI special benefits such as sickness benefits. The benefit period is extended by one week for each week of special benefits claimed.

Where can I get more information on my claim?

To get more information about your EI application, you can contact us either online or by telephone.

Online

To get information about your claim, you first need to register for My Service Canada Account. My Service Canada Account is a Web-based service that allows you to:

  • confirm any decisions made about your EI application;
  • sign up for direct deposit;
  • see details on your payments and deductions;
  • view and update your personal information; and
  • view all Records of Employment that your employers have submitted electronically in the last two years.

To use My Service Canada Account, you will need to create an Access Key user ID and password. To do this, you will need your access code, which you will find on the benefit statement that is mailed to you after you apply for EI benefits. From the "Online Services and Forms" menu on the right-hand side of the page, click on "Access My Service Canada Account."

By telephone

You can also get information about your EI application by calling the EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742). Be sure to have your Social Insurance Number and your access code on hand when you call.

Chapter 4: Other frequently asked questions

Can I work while receiving EI fishing benefits?

You cannot work full time and receive EI fishing benefits. However, you can work part time while receiving fishing benefits.

Normally, you can earn up to $50 per week or 25% of your weekly benefit, whichever is higher. Any money earned above that amount will be deducted dollar for dollar from your benefits.

Since August 12, 2018, a Working While on Claim (WWC) pilot project is in place to encourage workers to accept all available work while on claim.

Under this pilot project, once you have served the waiting period, if your earnings are equal to or less than 90% of your weekly earnings that were used to calculate your benefit rate, your benefits will be reduced at a rate of 50% of your earnings each week. Any earnings that exceed this 90% threshold will be deducted dollar for dollar from your benefits.

You must report all gross earnings—that is, earnings before taxes and deductions—during the week you earn them, as well as any other money you receive while collecting fishing benefits.

To find out more about the EI pilot project to increase allowable earnings or to report your earnings, visit the Service Canada website or call our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742).

Could I qualify for other types of EI benefits?

Yes, in addition to EI fishing benefits, you may qualify for other types of EI benefits.

  • Sickness benefits
    If you are sick, you may qualify for up to 26 weeks of sickness benefits. To do so, you must earn $3,760 or more from self-employment in fishing during the qualifying period. You do not have to be ill to qualify for sickness benefits: you may also be injured or in quarantine. You must obtain a medical certificate signed by a physician stating how long your incapacity due to illness, injury, or quarantine is expected to last.

Note

If you are already receiving EI fishing benefits and you become ill while you are on that claim, you may still receive sickness benefits.

If you become ill, you may qualify for sickness benefits with less than $3,760 of earnings during your qualifying period, as long as the reason you initially stopped working was not illness, injury, or quarantine.

  • Maternity benefits
    If you are a birth mother, you may qualify for 15 weeks of maternity benefits. To do so, you must earn $3,760 or more from self-employment in fishing during the qualifying period.
  • Parental benefits
    If you are a parent, you may qualify for parental benefits which are available to biological, adoptive, or legally recognized parents. To qualify you must earn $3,760 or more from self-employment in fishing during the qualifying period.

    There are two options available for receiving parental benefits: standard or extended.
    • Standard parental benefits can be paid for a maximum of 35 weeks and must be claimed within a 52-week period (12 months) after the week the child was born or placed for the purpose of adoption. Standard parental benefits are paid at a weekly benefit rate of 55% of the claimant’s weekly insurable earnings, up to a maximum amount.
    • Extended parental benefits can be paid for a maximum of 61 weeks and must be claimed within a 78-week period (18 months) after the week the child was born or placed for the purpose of adoption. Extended parental benefits are paid at a weekly benefit rate of 33% of the claimant’s weekly insurable earnings, up to a maximum amount.
      • You can choose to claim extended parental benefits only if your child was born or placed with you for the purpose of adoption on or after December 3, 2017.
      Either parent can receive parental benefits, or they can share the benefits between them. If parents share the benefits, they must receive them under the same option.
  • Compassionate care benefits
    Compassionate care benefits can be paid for up to 26 weeks to fishers who have to be absent from work to provide care or support for a gravely ill family member at risk of dying within 26 weeks. Unemployed fishers receiving fishing benefits can also ask for this type of benefit.
    To qualify for compassionate care benefits, you must have $3,760 or more of insurable earnings from self-employment in fishing in your qualifying period. You must also be able to provide medical proof that your family member has a serious medical condition with a risk of dying within 26 weeks and requires you to provide care for and support to your family member who is seriously ill.
  • Family caregiver benefits
    Family caregiver benefits for children can be paid for up to 35 weeks to family members who must be away from work to provide care or support to a critically ill or injured child who is under the age of 18.
  • Family caregiver benefits for adults can be paid for up to 15 weeks to family members who must be away from work to provide care or support to a family member critically ill or injured who is over the age of 18.
    To qualify for family caregiver benefits you must have $3,760 or more of insurable earnings from self-employment in fishing in your qualifying period. You must also provide medical proof that your family member is critically ill or injured and requires you to provide care and support.

For more information on EI maternity, parental, sickness, compassionate care or family caregiver benefits, visit the Service Canada website or call our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742). You can also write to us or visit us in person at a Service Canada Centre.

Can I receive fishing and other types of EI benefits in the same benefit period?

Under certain conditions, you may receive fishing benefits and maternity, parental, sickness, compassionate care and/or family caregiver benefits during the same claim period. In this case, the benefit period would be extended to a maximum of 52 weeks, and you could receive up to 50 weeks of benefits.

The only exception is when EI fishing benefits and extended parental benefits are paid. As extended parental benefits are paid at a benefit rate of 33% of your weekly insurable earnings, up to a maximum amount, once 50 weeks of benefits have been paid, the weeks of extended parental benefits will be converted to an equivalent number of weeks that would have been paid at the 55% benefit rate. This conversion will determine how many more weeks of fishing benefits and special benefits can be paid to reach the equivalent of 50 weeks paid at the 55% benefits rate. Any weeks where you return to work during this period will be considered weeks paid for the purposes of calculating the equivalent of 50 weeks paid at the 55% benefit rate. Once the number of additional weeks that can be paid is determined, the benefit period will be extended to allow for the additional weeks to be paid.

Example: Alain establishes a summer fishing claim and receives 26 weeks of fishing benefits. He then requests extended parental benefits and receives 24 weeks of benefits. As he has now been paid 50 weeks of benefits, a conversion calculation is required to determine how many more weeks he can receive before reaching the equivalent of 50 weeks paid at the 55% benefit rate. The 24 weeks of extended parental benefits paid at the 33% benefit rate are converted to 14 weeks of benefits at the 55% benefit rate. In total, 26 weeks of fishing benefits and 14 weeks of converted parental benefits have been paid at the 55% benefit rate, for a total of 40 weeks. There are 10 more weeks at 55% that may be paid on the claim, before reaching the equivalent of 50 weeks paid at the 55% benefit rate. As the claimant is in receipt of extended parental at the point that the conversion calculation is made, the 10 weeks at 55% are converted to 17 weeks at the 33% rate. The benefit period will be extended by a further 17 weeks to allow the claimant to receive the equivalent of 50 weeks paid at 55%.

It is important to note that if you have not been paid any fishing or regular benefits during your benefit period, you may be able to receive up to 102 weeks of maternity, parental, sickness, compassionate care and/or family caregiver benefits in the same benefit period.

To find out whether you are eligible to receive other types of EI benefits in the same benefit period, please call our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742) between 8:30 a.m. and 4:30 p.m., Monday to Friday, and press 0 to speak to an agent. You can also write to us or go in person to your Service Canada Centre.

I am going to be outside Canada. Does this affect my benefits?

Normally, you cannot collect fishing benefits while outside Canada. However, in certain situations, you can receive fishing benefits during a temporary absence. In this case, you must be available for work in Canada and you must inform Service Canada of your temporary absence.

You can collect maternity and parental benefits while outside Canada. Under some circumstances, you may also be able to collect sickness, compassionate care or family caregiver benefits. However, you must advise Service Canada if you go outside Canada by calling our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742), writing to us, or visiting us in person at a Service Canada Centre.

Will I have to repay benefits at income tax time?

When you file your income tax return, you may be required to repay some of the EI benefits you received. This will depend on your net income and whether you were paid EI regular non-fishing or regular fishing benefits during the tax year.

For more information on repaying benefits at income tax time, visit our website or call our EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742). You can also write to us or visit us in person at a Service Canada Centre.

Note

You do not have to repay benefits if you:

  • are a first-time claimant; or
  • received only maternity, parental, sickness, compassionate care and/or family caregiver benefits.

Rights and responsibilities

What are my rights?

As a claimant of EI fishing benefits, you have rights and responsibilities.

Your right to request a reconsideration of a decision

If you disagree with the decision regarding your application for EI benefits, you have the right to request a reconsideration.

Can my employer contest a decision concerning my EI benefits application?

Yes. If as a fisher you also worked for an employer and we decide to pay you benefits even if you quit, were fired for misconduct, refused work, or were/are involved in a labour dispute, we will notify your employer. If an employer believes that our decision is not justified, they can request a reconsideration of that decision.

What are Service Canada's responsibilities?

At Service Canada, we are responsible for:

  • giving you prompt and courteous service;
  • advising you of the programs and services that are available to you;
  • serving you in the official language of your choice;
  • determining if you are eligible to receive benefits—that is, whether or not you meet the qualifying conditions for fishers specified in the Employment Insurance Act and Regulations—and determining how many weeks of benefits you can receive;
  • processing all claims within the same timeframe;
  • issuing your first payment no later than 28 days after the date we receive your application, if you have provided us with all the required information and if you are eligible for benefits;
  • giving you accurate information about your claim, including how you can share parental benefits with your EI-eligible spouse or partner compassionate care or family caregiver benefits with other EI-eligible family members, and whether or not you will need to serve a one-week waiting period; and
  • letting you know about decisions we've made about your claim and explaining the process to follow if you disagree with a decision.

What are my responsibilities?

When you apply for regular benefits, including fishing benefits, you must:

  • be capable of and available for work and unable to obtain suitable employment;
  • actively search for and accept offers of suitable employment;
  • conduct job search activities that increase your opportunities to find suitable employment, such as:
    • assessing employment opportunities;
    • preparing a résumé or cover letter;
    • registering for job search tools or with electronic job banks or employment agencies;
    • attending job search workshops or job fairs;
    • networking;
    • contacting prospective employers;
    • submitting job applications;
    • attending interviews;
    • undergoing evaluations of competencies.
  • keep a detailed record as proof of your job search efforts to find suitable employment as we may ask you to provide that proof at any time. Therefore you must keep your job search record for 6 years;
  • let us know when you refuse any offers of employment;
  • report all periods when you are not available for work;
  • provide all the required information and documents;
  • keep your appointments with our office;
  • notify us of any separation from employment and the reasons for the separation;
  • report any absences from your area of residence and/or any absence from Canada;
  • report all employment, whether you work for someone else or yourself;
  • accurately report all employment earnings before deductions in the week(s) in which you earn them, as well as any other money you may receive.

You are not required to have employers sign your job search form or provide you with a letter confirming that you have applied for a job.

For more information on rights and responsibilities, see the publication called Rights and Responsibilities.

Chapter 5: Protecting Employment Insurance - with your help

Service Canada works to protect the EI program from misuse. One of the ways we do this is by working with employers and claimants to ensure the accuracy of the information we receive. With your help, we can reduce the amount of misuse and ensure that the EI program is used as it should be—as a program that provides temporary financial assistance to Canadians.

What is a mistake?

A mistake is an unintentional act. We know claimants can make mistakes when filing their reports. Common mistakes include:

  • estimating weekly earnings instead of putting in the actual amount earned;
  • forgetting to declare all the earnings received;
  • writing or entering the wrong number when reporting earnings; or
  • adding the number of hours or amount of earnings incorrectly.

Some mistakes can delay benefit payments, while others can affect the amount of benefits you receive - meaning you were paid more or less than you were entitled to receive.

For example, estimating your earnings can have the following effects:

  • If you estimated your earnings in any one week and your estimate was higher than the earnings you actually received, your benefit amount will be less than it should have been. Let us know if this happens. We will adjust your file and ensure that you receive all the benefits to which you are entitled.
  • If you estimated your earnings in any one week and your estimate was lower than the earnings you actually received, your benefit amount will be higher than it should have been. Let us know if this happens. You will have to repay the excess amount, but we will ensure that this causes no undue hardship. As well, we will adjust your file to reflect your accurate information.

If you notice a mistake on a completed form or report, or if there is a change in your circumstances that could affect your EI claim, tell Service Canada immediately. This will help prevent any future problems with your claim.

Absence from Canada

Usually, you cannot receive EI fishing benefits while outside Canada. (For exceptions, see I am going to be outside Canada. Does this affect my benefits? .) One measure we take to enforce this rule is to compare EI information with information from the Canada Border Services Agency. If we find you have been out of the country while collecting fishing benefits, we will try to determine whether you are entitled to those benefits. If not, we will calculate your overpayment, which you will then have to repay.

We may also impose penalties of up to three times your weekly benefit rate or three times the amount of your overpayment. As well, you may have to earn more to qualify for fishing benefits in the future.

Misrepresentation

If you knowingly withhold information, make misleading statements, or misrepresent the facts to make a false claim for benefits, this is considered misrepresentation. You could face severe monetary penalties or prosecution. This could also affect your future benefits. However, if you disclose your actions to Service Canada before an investigation begins, we can waive any monetary penalties and prosecutions that might otherwise apply.

Consequences of misrepresentation: Interest and penalties

Interest on debt

When EI claimants receive benefits to which they are not entitled, the amount of the overpayment counts as a debt that must be repaid.

Service Canada charges interest on this debt when it results from claimants who knowingly omit information or make false or misleading representations or statements. However, we do not charge interest on debt that results when Service Canada makes an error in the benefit payment.

The rate of interest is the Bank of Canada average rate plus 3%. Interest is calculated daily and compounded monthly.

Penalties

A penalty may be imposed on a claimant, an employer, or an individual acting on their behalf in relation to a claim for benefit, when he or she has:

  • knowingly made false or misleading representations or statements; or
  • completed a statement without declaring essential information.

Here is an example of a situation where penalties may be imposed:

Example

An EI benefit claimant goes on an ocean cruise for a month and arranges for a friend to conceal their absence by signing and returning two EI claimant reports. As a result, the claimant illegally received $350 in benefits for each of the four weeks of the cruise. After investigation, we find that this was the first time the claimant and the friend had misused the EI system. As well, we find that they both knew that what they did was illegal but they did it anyway.

In this case, the claimant would have to repay $1,400 (four weeks of benefits at $350 per week) and may have to pay a penalty of $700 ($350 for each of the two false reports filed during the holiday). The friend may also have to pay a penalty of $700 for the illegal act of filing two false reports on behalf of the claimant.

There are many situations where a penalty can apply, and the amount can become very high. Depending on the circumstances, the maximum penalty can be up to three times the amount of the overpayment, three times the weekly benefit rate for each incident of misrepresentation, or three times the maximum benefit rate in effect at the time.

Violations

Deliberate misuse of the EI program can result in a violation. With a violation, claimants will require more insurable earnings from self-employment in fishing to qualify for fishing benefits in the future. The required amount of insurable earnings to qualify rises based on the seriousness of previous incidents of misrepresentation.

Example

A fisher knowingly misreported earnings in one year, received an overpayment of $1,000, and was also assessed a violation. To qualify for benefits in the following year, the claimant will need $3,200 in insured earnings from self-employment in fishing - instead of the $2,500 in insured earnings from self-employment in fishing they would otherwise need to qualify for benefits (see Table 1) (with no past violations).

Claimants who repeatedly misuse the EI program may require a minimum of $5,100 in insurable earnings from self-employment in fishing to qualify for benefits.

How to contact us

  • Click Service Canada website
  • Call the EI Telephone Information Service at 1-800-206-7218
    (TTY: 1-800-529-3742)
    This automated telephone information service is available 24 hours a day, seven days a week. To speak with an agent, call this number between 8:30 a.m. and 4:30 p.m., Monday to Friday, and press "0" You can get general information about the EI program, how to obtain a Social Insurance Number, and your own EI claim. Please note that you will need your Social Insurance Number and access code to receive information about your EI claim.
  • Visit a Service Canada Centre
    To find the Service Canada Centre nearest you, call 1 800 O-Canada (1-800-622-6232; TTY: 1-800-926-9105) or visit the Service Canada website.

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