InfoCapsule :  Error codes and refusal reasons

Disclaimer: RESP promoters

The information contained on this page is technical in nature and is intended for Registered Education Savings Plan (RESP) and Canada Education Savings Program promoters. For general information, visit the RESP section.

Alternate formats

15. Error codes and refusal reasons

Promoters send monthly transactions to Employment and Social Development Canada (ESDC). The Canada Education Savings Program (CESP) system will either process or reject each transaction based on format and validation rules.

If the transaction is rejected

ESDC will advise the promoter through one or more of the following transaction processing reports:

Here are the most common error codes:

Most common error codes with description and resolution
Error code Description Resolution (See appendix E of the RESP provider user guide)
7001 Invalid value Submit a new or corrected beneficiary information transaction (200-03) the following month. The financial transactions can be submitted in the same month for processing
7006 Invalid SIN Submit a new or corrected beneficiary information transaction (200-03) the following month. The financial transactions can be submitted in the same month for processing. The promoter should contact the subscriber or custodial parent to verify if the beneficiary’s SIN information has been changed for any reason since initially provided. The promoter must submit a new 200-03 transaction with the new SIN information for each contract and specimen plan held for that beneficiary
7031 Beneficiary is not associated with the specimen plan Submit a new or corrected beneficiary information transaction (200-03) the following month. Check the error report sent by the CESP system to verify the specimen plan ID submitted in the 200-03 transaction. Ensure that this specimen plan ID corresponds with the specimen plan ID submitted in the RT 400

If the transaction is processed

ESDC will advise the promoter through one or more of the following transaction processing reports:

  • (RT 900) for financial transactions and requests for federal incentives
  • (RT 910) and (RT 911) for provincial incentives

Although a transaction is successfully processed, full or partial payment of incentives may be denied in which case a refusal reason composed of a single-digit code would be received.

Here are the most common refusal reasons:

Most common refusal reasons with description and resolution
Refusal reason Description Resolution (See appendix F of the RESP provider user guide)
3 Age of beneficiary For the Canada Education Savings Grant (CESG) and the Saskatchewan Advantage Grant for Education Savings (SAGES): no action required. Grant is paid until the end of the calendar year in which the beneficiary turns 17 years old For the Canada Learning Bond (CLB): contact the subscriber to verify the beneficiary’s birth date For the British Columbia Training and Education Savings Grant (BCTESG): verify the transaction date of the request and the age of the beneficiary
J Contract is not Individual / Sibling only Submit a contract information transaction (100-01) with the individual/sibling only flag set to "Yes"; then, reverse and resubmit the previously refused financial transaction
Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: