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Complaints against Agencies

The Farm Product Council of Canada (FPCC) hears complaints from individuals or entities directly affected by an agency's operations under the Farm Products Agencies Act. These complaints can relate to various issues, such as the administration of marketing plans, allocation, levies, or other matters.

Please consult the following resources to learn more about the Complaint process:

Guidelines Governing the Administration of the Complaints Received by the Farm Products Council of Canada

By-law governing the Administration of the Complaints Received by the Farm Products Council of Canada

Navigating the Complaint Process

This structured process ensures that complaints are thoroughly reviewed and addressed in a fair and transparent manner.

The complaint process typically involves the following steps:

  1. Filing the Complaint: The complainant must submit a detailed complaint to the Registrar, including the specific operations in question, how they are affected, the grounds for the complaint, and the desired outcomes.
  2. First Notice: The FPCC sends a first notice to the complainant, the respondent agency, and other stakeholders, outlining the timelines for responses.
  3. Response to the Complaint: The respondent agency must file a response within 10 business days, including their position.
  4. Preliminary Review: The Chairperson presides over an informal discussion with the parties to clarify the issues and explore possible resolutions.
  5. Pre-hearing Conference: A meeting to simplify the issues, facilitate discussions, and encourage alternate dispute resolution.
  6. Second Notice: Parties receive a second notice confirming the composition of the Complaint Committee and timelines for additional documents and expert reports.
  7. Hearing Procedures: Parties and Interveners receive a proposed schedule for a hearing designed to provide an opportunity to hear presentations, including those from expert witnesses. The Complaint Committee discusses the hearing process and timelines.
  8. Hearing and Decision: The Complaint Committee conducts a hearing, reviews the evidence, and decides on the complaint.
  9. Conveying Decisions: The Complaint Committee presents its finding, decision and recommendation to the Council members. Council members make their final decision which will be communicated to Parties and Interveners before being posted on FPCC's website.
Submit a complaint
Ongoing Complaints

None currently.

Processed Complaints

Below are the Farm Product Council of Canada’s (FPCC) responses and decisions to complaints launched against an agency's operations under the Farm Products Agencies Act.

For additional supporting materials or information on complaints prior to 2021, please contact us.

Chicken Farmers of Canada
A logo shapped like a chicken with a maple leaf in the middleChicken Farmers of Canada
Date filed Complainant Supporting material
December 4, 2023 Simple Path Farms and Poultry Ltd. (SPF)
Turkey Farmers of Canada
A logo shapped like an turkey with the tail a stylized maple leafTurkey Farmers of Canada
Date filed Complainant Supporting material
September 26, 2022 Turkey Farmers of Ontario
(TFO)
September 22, 2022 Canadian Poultry and
Egg Processors Council (CPEPC)
March 22, 2022 Turkey Farmers of Ontario
(TFO)
July 13, 2021 Canadian Poultry and
Egg Processors Council of Canada (CPEPC)

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2025-10-20