2.4 Your rights and responsibilities
In this section:
Financial institutions offer a wide variety of services—and customers may not always be satisfied with the service they receive. What rights do you have when you go to a regulated financial institution? And what are your responsibilities?
In this section, you will learn:
- your rights when you use a regulated financial institution
- the responsibilities you have to keep your account secure
- how to make a complaint about a financial institution.
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