4.3.11 Credit card fraud

Rick's credit card was about to expire, and he was waiting to receive the reissued card in the mail. It seemed to be taking a long time to arrive. He meant to phone his card issuer to ask about the delay, but he kept forgetting. Then his credit card bill arrived, and it was full of purchases that Rick hadn't made: $75 for music downloads; $250 in new clothes; $165 for a restaurant tab! Rick had been the victim of credit card fraud.

Credit card fraud happens when someone steals your credit card, credit card information or personal identification number (PIN), and uses it without your permission to make purchases in stores, online or by telephone, or to take out a cash advance from an automated bank machine.

Rick sees unauthorized transactions on a credit card bill.

Tips to prevent credit card fraud

See the video, Debit and credit card fraud, for more information on how to protect yourself.

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