Harassment and conflict resolution

Services and information

What is harassment

Definition of harassment as discrimination

Focus Series: Harassment

Focus on harassment – Public Service Employee Survey 2017

Informal conflict management

Conflict management, conflict resolution, honest discussion, collaborative problem solving

Frequently asked questions on the Policy on Harassment Prevention and Resolution

Access commonly asked questions about harassment and the harassment resolution process

Workplace guides

People-to-people communication – Course guide

Learning activities, scenarios, self-assessment on communication skills and harassment policy and directives

Preventing and resolving harassment - Guide

Start with prevention, knowing when to act, written complaints, restoring well-being, workplace assessments

Is it harassment? - Guide

Definition, criteria, time limits, real word scenarios, if you believe you have been harassed

Investigating harassment – Guide

Investigation Guide for the Policy on Harassment Prevention and Resolution and Directive on the Harassment Complaint Process

Applying the harassment resolution process – Guide

Acknowledge, review, explore options, render a decision, restore well-being

Restoring the workplace following a complaint - Guide

Parties involved, levels of intervention, possible scenarios, group processes, follow up, learning loop

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