Harassment and conflict resolution

Services and information

Definition of harassment as discrimination

Focus on harassment – Public Service Employee Survey 2017

Conflict management, conflict resolution, honest discussion, collaborative problem solving

Learning activities, scenarios, self-assessment on communication skills and harassment policy and directives

Start with prevention, knowing when to act, written complaints, restoring well-being, workplace assessments

Definition, criteria, time limits, real word scenarios, if you believe you have been harassed

Investigation Guide for the Policy on Harassment Prevention and Resolution and Directive on the Harassment Complaint Process

Acknowledge, review, explore options, render a decision, restore well-being

Parties involved, levels of intervention, possible scenarios, group processes, follow up, learning loop