Harassment and conflict resolution

Services and information

What is harassment

Definition of harassment as discrimination

Focus Series: Harassment

Focus on harassment – Public Service Employee Survey 2017

Informal conflict management

Conflict management, conflict resolution, honest discussion, collaborative problem solving

Workplace guides

People-to-people communication – Course guide

Learning activities, scenarios, self-assessment on communication skills and harassment policy and directives

Preventing and resolving harassment - Guide

Start with prevention, knowing when to act, written complaints, restoring well-being, workplace assessments

Is it harassment? - Guide

Definition, criteria, time limits, real word scenarios, if you believe you have been harassed

Investigating harassment – Guide

Investigation Guide for the Policy on Harassment Prevention and Resolution and Directive on the Harassment Complaint Process

Applying the harassment resolution process – Guide

Acknowledge, review, explore options, render a decision, restore well-being

Restoring the workplace following a complaint - Guide

Parties involved, levels of intervention, possible scenarios, group processes, follow up, learning loop

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