Harassment and conflict resolution
Services and information
What is harassment
Definition of harassment as discrimination
Focus Series: Harassment
Focus on harassment – Public Service Employee Survey 2017
Informal conflict management
Conflict management, conflict resolution, honest discussion, collaborative problem solving
Frequently asked questions on the Policy on Harassment Prevention and Resolution
Access commonly asked questions about harassment and the harassment resolution process
Domestic violence in the workplace
Recognize the signs, what you can do
Domestic violence in the workplace – for employers
Changes to the Canada Labour Code Part II, ways to support victims
Support, training and guides on domestic violence in the workplace
Support services, training courses, guides and handbooks
Workplace guides
People-to-people communication – Course guide
Learning activities, scenarios, self-assessment on communication skills and harassment policy and directives
Preventing and resolving harassment - Guide
Start with prevention, knowing when to act, written complaints, restoring well-being, workplace assessments
Is it harassment? - Guide
Definition, criteria, time limits, real word scenarios, if you believe you have been harassed
Investigating harassment – Guide
Investigation Guide for the Policy on Harassment Prevention and Resolution and Directive on the Harassment Complaint Process
Applying the harassment resolution process – Guide
Acknowledge, review, explore options, render a decision, restore well-being
Restoring the workplace following a complaint - Guide
Parties involved, levels of intervention, possible scenarios, group processes, follow up, learning loop
What we are doing
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