Interpretation Policy Improvement Priorities Report on Progress

In 2015, Health Canada assessed its interpretation practices and, with its stakeholders, identified several areas of improvement. The improvements were carried out between March 31, 2015 and March 31, 2017. Performance was measured through a questionnaire undertaken both in 2015 and 2016 where stakeholder associations were asked to assess their level of satisfaction with Health Canada's interpretation practices in the areas of predictability, service, and stakeholder engagement. While there was a relatively low response rate, comments received revealed a range of views among stakeholder associations on areas where Health Canada performed well, and where there is room for improvement. Results are summarized below along with an update on progress for each activity identified in 2015.

1. Improving Predictability

Stakeholder associations who responded to the questionnaire in 2015 and again in 2016 were split when it came to their level of satisfaction with Health Canada's practices related to predictability. Approximately half indicated they felt Health Canada was doing well, and half felt there was room for improvement. Comments received stated that improvements could be made with regard to the delivery of timely guidance on new regulations, accessibility of guidance on the web, timeliness for informing stakeholders of upcoming changes, more regular updating of guidance, and use of plain language in both regulations and guidance materials.

Area of Improvement: Providing Guidance and Building Awareness

Health Canada will

Area of Improvement: Increased use of Plain Language

Health Canada will

2. Stakeholder Engagement

Stakeholder associations who responded to the questionnaire in 2015 and again in 2016 were split when it came to their level of satisfaction with Health Canada's current practices related to stakeholder engagement. Approximately half indicated they felt Health Canada was doing well, and half felt there was room for improvement. Comments received stated that improvements could be made in stakeholder identification and engagement (e.g. identifying the right stakeholders to engage), in the number of engagement opportunities offered, in early engagement, and in the provision of an appropriate amount of time for stakeholders to develop a meaningful response.

Area of Improvement: Providing opportunities for stakeholder engagement

The Health Portfolio will

3. Service

The majority of stakeholder associations who responded to the questionnaire in 2015 and again in 2016 felt that Health Canada is doing well when it comes to providing professional service. Areas of improvement included shortening timeframes within which Health Canada provides responses to stakeholder inquiries and improving the consistency of responses.

Area of Improvement: Providing clear and consistent information to stakeholders

Health Canada will

Area of Improvement: Providing timely service in responding to stakeholder enquiries

The Pest Management Regulatory Agency will

4. Transparency and Openness

Stakeholder associations were not asked for feedback on regulatory transparency and openness; however, transparency and openness continues to be a key factor in the provision of regulatory guidance to stakeholders.

Area of Improvement: Regulatory Transparency and Openness

Health Canada will

For More Information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.

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2017-03-09