Consumer Products and Cosmetics Reports Received by the Consumer and Hazardous Products Safety Directorate: Quarterly Data from October 1 to December 31, 2020

Reports received by the Consumer and Hazardous Products Safety Directorate

The Consumer and Hazardous Products Safety Directorate regularly receives reports on human health or safety concerns related to consumer products and cosmetics. Consumer products are regulated under the Canada Consumer Product Safety Act, while cosmetics are covered under the Food and Drugs Act.

540: Number of reports received by the Consumer and Hazardous Products Safety Directorate

Percentage of industry and consumer reports

Industry is required to submit reports to the Consumer and Hazardous Products Safety Directorate when they become aware of an incident related to their consumer product. Consumers report concerns about consumer products and cosmetics on a voluntary basis.

Percentage of industry reports and consumer reports: 47% and 53%, respectively.

Percentage of reports received by product category

• Housewares: 26%
• Appliances: 22%
• Children's Products: 12%
• Home and Automobile Maintenance: 11%
• Electronics: 10%
• Grooming Products and Accessories: 9%
• Outdoor Living: 5%
• Sports, Recreation, and Hobby: 3%
• Clothing, Textiles, and Accessories: 2%

Note: Total does not always add up to 100 due to rounding.

Top 5 product types based on number of reports received

• Cosmetics: 39
• Electric Ranges or Ovens: 24
• Telephones or Accessories: 18
• Laundry soaps or detergents: 17
• Chairs: 14

Reports including an injury

Not every report the Consumer and Hazardous Products Safety Directorate receives involves an injury. Over the time period, injuries, including deaths, were reported in 34% of reports received.

184: Number of reports including an injury

Top 3 Injury Types

• Irritations: 52
• Cuts: 34
• Burns: 32