Consumer Product and Cosmetics Reports Received

The infographics on Consumer Product and Cosmetics Reports Received provide information on:

  • mandatory reports on consumer products received from industry under section 14 of the Canada Consumer Product Safety Act (CCPSA). Under section 14 of the CCPSA (Duties in the Event of an Incident), if a company learns of an incident relating to a consumer product they manufacture, import or sell, they must tell Health Canada; and
  • voluntary reports on health and safety issues related to consumer products and cosmetics. Voluntary reports are received from consumers related to consumer products and cosmetics or from industry on cosmetics (which are not under the purview of the CCPSA).

Statistics in these infographics include the total number of reports received, the proportion of industry and consumer reports, the breakdown of the percentage of reports received across product categories, the top product types for which reports were received, and information on reports involving an injury.

Totals may not equal 100% due to rounding.

On this page:

Consumer Product Safety Reports Received

Product Categories

Health Canada classifies all consumer products and cosmetics for which reports are received under nine product categories. This system has been designed to reflect the organization of products on the Canadian marketplace. Examples of the kinds of products in each category include:

Appliances: Kitchen appliances; heating and cooling appliances; laundry and cleaning appliances.

Children’s Products: Nursery products; baby gear; toys.

Clothing, Textiles & Accessories: Clothing; household textiles; footwear.

Electronics: Televisions and home theatres; electronic cables, batteries and chargers; computers and peripherals; cellphones and accessories.

Home & Automobile Maintenance: Construction materials; tools.

Housewares: Furniture; home décor; lighting; household cleaning; kitchenware.

Outdoor Living: Outdoor furniture and decorations; pools and accessories; lawn and garden.

Grooming Products & Accessories: Beauty and body care; beauty accessories; oral care.

Sports, Recreation & Hobby: Sports and outdoor activities; play structures; hobby or crafts.

Product categories are further sub-divided into product types. These types are based on the United States National Electronic Injury Surveillance System (NEISS) coding. Each product type presented in these infographics is based on an individual NEISS code, but the code name may have been modified in the infographic for simplicity.

Some NEISS codes include one of the phrases “not elsewhere classified”, “other”, or “not specified”. This is common in cases where there are many different codes for a set of products. For example, there are several NEISS codes for toys.  Two of these codes are “Toys, not elsewhere classified” and “Toys, not specified”. This allows appropriate coding for every toy even if none of the specific codes is appropriate or if very little information is given to allow proper assignment to a more specific code.

“Other” or “Not elsewhere classified”: when the code includes either of these phrases, it means that there is no specific code for that particular product.

“Not specified”: when the code includes this phrase, it means that not enough information was provided on the product to assign a more precise code.

Health Canada’s Role

Health Canada receives reports about consumer product health or safety concerns from industry and consumers. These reports contribute to our unique, national perspective on consumer product safety across a wide range of products. They also help us assess and identify possible or emerging hazards with consumer products.

We review all reports on consumer products for possible health or safety hazards. We consider many factors such as the age of the person involved, the severity of any injuries, and any other details of the event. This allows us to focus our risk assessment and risk management actions on products that may pose an unacceptable risk to Canadians. We keep a close eye on all reported health or safety concerns in case more information is required or reports identify a need for action.

For more information

Report a problem or mistake on this page
Please select all that apply:

Privacy statement

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: