How to Pay Fees to Health Products and Food Branch (HPFB)

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Payment Method Details

Cheques, Money Orders or International Bank Drafts

• Made payable to the "Receiver General for Canada"
• Cheques drawn on non-Canadian banks MUST be issued in coordination with a referenced Canadian bank (that is, referenced on cheque), otherwise they are NOT ACCEPTED.

Credit Card Payments

Visa, MasterCard or American Express are accepted if the following information is provided:

• Cardholder's full card number;
• Cardholder's name, address and telephone number;
• Expiry date.

Wire Payments

Wire payments of fees paid in advance of the service will be accepted only when wired in CANADIAN FUNDS to:

• Bank Name:
  • Fédération des caisses Desjardins du Québec
    1 Complexe Desjardins, South Tower, 15th floor
    Montreal, Quebec, Canada
    H5B 1B3
• SWIFT:
  • CCDQCAMM
• Bank Number:
  • 815
• Transit Number:
  • 98000
• Beneficiary Name:
  • 022-25631 - Health
• Beneficiary Account Number:
  • MFI09703350815CAD2
• Charges Field:
  • “OUR”
• Description Field:
  • * (see below)

* Also include your company name and product name, as well as your invoice number and customer number, if applicable.

Please ensure all service charges, including fees charged by your bank or any intermediary banks, are covered by your payment. HC is not responsible for any fees charged during the transfer process. Failure to pay the full amount outstanding will result in a balance owing on your account. Any payments sent in non-Canadian funds will be rejected. If problems occur with the transaction, please contact the Fédération des caisses Desjardins du Québec at 1 866 866 7000.

Credits

Overpayment of fees will be either refunded or credited to your account. A written request from an authorized person is required for refund of a credit balance. In addition, you may request that we apply your credit balance to payment/partial payment of advance fees. In this case, please attach to the submission/application fee form a copy of the most recent statement indicating the account or client number/amount of available credit.

Payment through a Canadian Financial Institution

Requires the sponsor to have a HC customer account number and a Client Reference Number (CRN) in order to create the PAYEE account at the financial institution. The CRN is located on all invoices. Steps to pay online through your financial institution are as follows:

• Log in to your online bank account
• Click Pay Bills and select Add a bill Payee
• Type "Health Canada" in the Name of the Organization (Payee) field
• Select Health Canada - Health Product and Food Branch (HPFB)
• Click OK
• Type your Client Reference Number = Client ID Number into the Account Number field
• Click OK or Submit

Note 1: The steps may be slightly different for each institution. For assistance on setting up a PAYEE, please contact your financial institution directly.
Note 2: It may take 3-4 days before the funds are in your HC account.

How to Obtain a HC Account Number and a CRN for Payment for a Specific Fee Line

If you do not have an account with HC for drug submissions then you should send an e-mail to the Client Information Unit at client.information@hc-sc.gc.ca of the Office of Submissions and Intellectual Property with the following information:

• Full legal name of the manufacturer/sponsor,
• Address, and
• Contact person information (Given Name, Surname, Position, Department, Telephone Number, Fax Number and E-mail Address).

If the name and/or address of company to whom the invoice is to be sent (billing contact) is different from the manufacturer/sponsor named above, please also provide the following:

• Full legal name of the manufacturer/sponsor responsible for the billing,
• Address for the billing, and
• Contact person information for the billing (Given Name, Surname, Position, Department, Telephone Number, Fax Number and E-mail Address).

The Client Information Unit will email your HC account number for drug submissions and the corresponding CRN to you when they have been generated.

Payment without an invoice

Please note that submissions/applications which require payment at the time of filing will not be processed and will be placed on hold until payment is received. It is strongly recommended that sponsors pay in advance at their financial institution to prevent any delays.

Submissions via the Common Electronic Submissions Gateway (CESG)

Payments through a financial institution or by existing credit

The following information is required in the cover letter submitted with the CESG submission/application (please do not upload credit card or wire information with CESG Submissions):

Payments in person, by phone or online at your Canadian financial institution

• Your HC Customer account number
• Client Reference Number
• Amount of funds paid (Canadian $)

Payments using existing credit in HC Account

• HC Account Number containing the credit (e.g.: DRSE0000, MDE0000)
• Existing credit amount in the account

Payments by cheque, credit card, money order or wire

The following information:

• A copy of the acknowledgment of receipt letter received from the CESG which includes your core ID #
• The corresponding payment instructions form (Part A, see below)
• The payment in Canadian funds (cheque, money order, credit card information or the wire transaction receipt for funds that have been wired)

must be submitted to the attention of Cost Recovery at the Office of Submissions and Intellectual Property.

Submissions Other than via the CESG

The following information is required to accompany the submission/application depending on your method of payment:

• The corresponding payment instructions form (Part A, see below)
• The payment (cheque, money order, or the wire transaction receipt for funds that have been wired).

The submission should be sent to the address listed above.

Part A: Payment Without an Invoice

Note: For information on payment without an invoice for drug submissions or Master File submissions please complete and submit the form: Advance Payment Details for Master Files for Human and Disinfectant Drugs, and Certificate of Supplementary Protection Applications.

For all other fee lines, please submit payment to appropriate receiving office within the HPFB with applicable payment/information

The following information must be included in the submission/application cover letter when making a payment without an invoice:

• Customer account number
• Client Reference Number (9 digit number used to validate payment transaction)
• Amount of funds paid (Canadian $)

If using existing credit in HC Account:

• HC Account Number containing the credit (e.g.: DRSE0000, MDE0000)
• Existing credit amount in the account

If paying by cheque, credit card, money order or wire:

• If applicable, a copy of the acknowledgment of receipt letter received from the CESG which includes your core ID #
• The corresponding payment instructions form (Part A)
• The payment (cheque, money order, credit card information or the wire transaction receipt for funds that have been wired)

1. Payment using existing credit

Application of Credit towards the attached Licence Application/Drug Submission Fee

• Account Number Containing Credit (e.g.: DRSE2345, MDE3456)
• Account Owner Name
• Existing Credit Amount
• Portion of Licence Application/Drug Submission Fee to be paid by credit
• Remainder of Fee to be paid by: *Cheque, *Visa, *Mastercard, *American Express, *Visa Debit, *JCB International or *Electronic Wire

* Please ensure that required forms are attached if this payment option is also used.

Please attach a copy of the most recent monthly statement provided by Accounts Receivable as well as the completed table to the applicable Submission/Application

2. Payment by cheque

• Company's Full (legal) Name
• Submission /Application name (e.g.: product name, file name)
• Customer Account Number to which money is to be applied (if applicable)
• Cheque Number

3. Payment by credit card (Visa, MasterCard, American Express, Visa Debit, or JCB International)

• Company's Full (legal) Name
• Submission /Application name (e.g.: product name, file name)
• Customer Account Number to which money is to be applied (if applicable)
• Email address of the Cardholder
• Credit Card Type (e.g.: Visa)
• Credit Card Holder's Name
• Credit Card Number (full number)
• Credit Cardholder's Address
• Credit Cardholder's Full Telephone Number
• Credit Card Expiry Date

4. Payment by wire

• Company's Full (legal) Name
• Submission/Application name (e.g.: product name, file name)
• Customer Account Number to which money is to be applied (if applicable)
• Date Funds Wired
• Name of Originator Bank
• Amount of Funds Wired (Canadian $)
• Transaction Receipt Included

Note: When submitting a Payment Receipt to Accounts Receivable, the payment receipt should include the Customer Number and Invoice Number.

5. Payment through a financial institution

• Company's Full (legal) Name
• Customer Account Number where payment sent, e.g.: DRSE0000
• Submission/Application name (e.g.: product name, file name)
• Date Funds Paid
• Amount of Funds Paid (Canadian $)

Part B: Payment of Invoice(s)/Statement Balance

All payments of invoices should be submitted to Accounts Receivable at:

Health Canada
Accounts Receivable, Address Locator: 1918B
18^th Floor, Room 1804B, Jeanne-Mance Building
161 Goldenrod Driveway, Tunney's Pasture
Ottawa, Ontario
K1A 0K9

For further information on payment of invoices, contact Accounts Receivable at 1-800-815-0506, (613) 957-1052 or via email at Accounts Receivable

For drug submissions, please submit the form: Details for Payment of a Drug Submission Invoice.

For all other fee lines, the following information must be provided to Accounts Receivable when making a payment with an invoice:

1. Payment of invoice(s)/Statement by credit card (Visa, Mastercard, American Express, Visa Debit, or JCB International)

• Company's Full (legal) Name
• Invoice(s) or Customer Number (to which money is to be applied)
• Credit Card Type (e.g.: Visa)
• Credit Card Holder's Name
• Credit Card Number (full number)
• Credit Cardholder's Address
• Credit Cardholder's Full Telephone Number
• Credit Card Expiry Date

2. Payment of invoice(s)/Statement by wire

• Company's Full (legal) Name
• Invoice(s) or Customer Number (to which money should be applied)
• Date Funds Wired
• Name of Originator Bank
• Amount of Funds Wired (Canadian $)
• Transaction Receipt Included copy of the transaction receipt

3. Payment of invoice(s)/Statement by cheque

• Company's Full (legal) Name
• Account Number (to which money should be applied)
• Invoice(s) Number to be paid
• Cheque included cheque

4. Payment of Invoice(s)/Statement Balance Using Existing Credit

Please apply the following credit towards:

• Account Number Containing Credit (e.g.: DRSE2345, MDE3456)
• Account Owner Name
• Existing Credit Amount
• Invoice(s) Number to be paid
• Account Number (to which credit should be applied)

5. Payment of Invoice(s)/Statement Balance through a Financial Institution

• Company's Full (legal) Name
• Customer Account Number where payment sent, e.g.: DRSE0000
• Invoice(s) Number to be paid
• Date Funds Paid
• Amount of Funds Paid (Canadian $)

Appendix A

Contact Information on Fees for Specific Fee Lines

Fees for the Examination of a Drug Submission/DIN Application,
Fees for the Registration of a Drug Master File, and For Fees for a Certificate of Supplementary Protection Application

Cost Recovery (Office of Submissions and Intellectual Property)

E-mail: cost.recovery@hc-sc.gc.ca
Telephone: 613-941-7283
Fax: 613-941-0825

Fees for the Right to Sell Drugs

Office of Submissions and Intellectual Property

E-mail: annual-annuelle@hc-sc.gc.ca

Fees for the Examination of a Medical Device Licence Application
Fees for the Right to Sell Medical Devices

Medical Devices Bureau (MDB)
Device Licensing

E-mail: devicelicensing-homologationinstruments@hc-sc.gc.ca
Telephone: 613-957-7285

Fees for the Examination of a Drug Establishment Licence Application
Fees for the Examination of a Medical Device Licence Application
Fees for the Issuance of a Certificate for a Pharmaceutical Product

Establishment Licensing
Billing and Invoicing Unit (HPFBI)

E-mail: ELIU_UFLE@hc-sc.gc.ca

Veterinary Drug Fees

Submission Office
Submission and Knowledge Management Division
Veterinary Drugs Directorate

E-mail: hc.vdd.skmd.so-dgps.dmv.cp.sc@canada.ca
Tel: 613-321-4239