Natural Health Products Online Solution - Trading Partner Profile

The Natural Health Products Directorate (NHPD) has changed its name to the Natural and Non-prescription Health Products Directorate (NNHPD) subsequent to its recently expanded mandate to include the oversight of non-prescription and disinfectant drugs in addition to natural health products (NHPs). Please note that we are currently modifying documents to reflect this change.

Thank you for your patience and understanding.

(PDF Version - 224 Kb)

Trading Partner Profile

Natural Health Products Directorate

  1. New Trading Partner Profile
    This form must be completed, printed and signed by the Primary User. It is to be sent along with the rest of the Natural Health Product (NHP) On-line enrolment request documents to the Natural Health Products Directorate (NHPD). Please note: Part 1 MUST be completed and the Attestation MUST be signed.
  2. Modify Existing Trading Partner Profile
    When modifying Trading Partner information, the entire block A. - Trading Partner must be completed. Supporting documents may be required - see Trading Partner Profile guidance for details. When modifying Primary User information, the Trading Partner Legal Name in block A and the entire block B. - Primary User must be completed. Shared Secrets answers may also be modified if desired. When managing Delegated Users, the Trading Partner Legal Name in block A, the Primary User Surname and Given Name, and the Primary User PosteCS Address in block B must be provided.

Part 1 - Trading Partner and Primary User Information

A - Trading Partner

  • 4 Trading Partner Legal NameFootnote * 
  • 5 NHPD Company Code
  • 6 Trade NameFootnote * 
  • 7 Street/Suite/PO BoxFootnote * 
  • 8 City - TownFootnote * 
  • 9 CountryFootnote * 
  • 10 Province - State
  • 11 Postal/ZIP Code
  • Association Memberships
    • Canadian Cosmetic, Toiletry and Fragrance Association (CCTFA)
    • Canadian Health Food Association (CHFA)
    • Canadian Homeopathic Pharmaceutical Association (CHPA)
    • Canadian Natural Products Association (CNPA)
    • Canadian Treatment Action Council
    • Chamber of Chinese Herbal Medicine of Canada (CCHMC)
    • Complementary and Alternative Medicine and Integrative Health Care
    • Direct Sellers Association (DSA)
    • Guilde Des Herboristes
    • La Société du Langernale
    • Nonprescription Drug Manufacturers Association of Canada (NDMAC)
    • Vancouver Chinatown Merchants Association

B - Primary User

C - Shared Secrets

Part 2 - Delegated User

  • Delegated User
  • 29 Name
    • Salutation
    • Surname
    • Given Name
  • 30 Title
  • 31 Language preferred
  • 32 Organisation Name
  • 33 Address same as Trading Partner
  • 34 Street / Suite / PO Box
  • 35 City - Town
  • 36 Country
  • 37 Province - State
  • 38 Postal/ZIP Code
  • 39 Telephone No.
    • Ext.
  • 40 Fax No.
  • 41 PosteCS Address


  • Name
  • Signature
  • Date

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