Medical masks and respirators: Report a problem or concern

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Consumers

We strongly encourage everyone who witnesses or experiences a problem with a medical device to report it. This includes the sale of unauthorized devices.

You can also work with your health care provider to submit a report. Your provider may have additional information that could be useful for our assessment. Report whatever information you may have, even if you're not sure of all the specific details needed.

Report a medical device problem or concern – consumers

Health care providers

Health care providers who witness, experience or hear about a medical device problem are strongly encouraged to report it.

Report a medical device problem or concern – health care providers

We provide many sources of information on medical device safety and risks, including:

Manufacturers

All manufacturers of medical devices must report all incidents in accordance with sections 59 through 61.1(2) of the Medical Devices Regulations.

Report a medical device incident – industry

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