Cannabis Tracking and Licensing System reporting guide for provincial or territorial reporting authorities, distributors and retailers: Overview
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Who is this guide for
The information on these pages applies to the following:
- provincial or territorial Cannabis Tracking and Licensing System (CTLS) reporting authorities
- provincially or territorially authorized distributors
- provincially or territorially authorized retailers
These pages do not include information on monthly reporting for federal licence holders. For information on this, refer to the "Monthly reporting guide for cannabis licence holders".
Foreword and disclaimer
Foreword
Each provincial or territorial reporting authority, distributor and retailer is required to submit monthly reports and should be familiar with the Cannabis Act (the Act), the Cannabis Regulations (the Regulations) and the Cannabis Tracking System Order (the Order).
The purpose of the Act is to protect public health and public safety.
The oversight of the cannabis supply chain is a shared responsibility across multiple federal departments, provincial and territorial governments, industry and other stakeholders. One of Health Canada's responsibilities is to track the flow of cannabis to prevent its illegal inversion and diversion into and out of the regulated commercial system.
Disclaimer
You should read these pages along with the Cannabis Act (the Act), the Cannabis Regulations (the Regulations) and the Cannabis Tracking System Order (the Order). If there are differences, the Act, the Regulations and the Order are correct.
This guide provides provincial or territorial reporting authorities, as well as provincially and territorially authorized distributors and retailers, with information to help them complete and submit their monthly reports in the Cannabis Tracking and Licensing System (CTLS). Obligations to report to Health Canada are outlined under the Act, the Regulations and the Order.
Important: As part of Health Canada's data validation process, we may require clarification on the information submitted by reporting parties. Typically, we will seek additional information or clarifications via an email with a subject line that includes the following wording: "Monthly report clarification". We will send official communications and requests to the contact person listed in the CTLS for the provincial or territorial reporting authority.
When to submit
Provincial or territorial reporting authorities are required to submit their reports accurately and on time every month. You must submit these no later than the 15th of each month.
Retailers in each province or territory are subject to an earlier timeline to submit their data to the reporting authority. Please refer to the deadline set by your provincial or territorial reporting authority.
Under the following situations, a referral may be made to Health Canada's Compliance and Enforcement Directorate and could result in enforcement action:
- You do not comply with reporting obligations
- You are habitually late submitting reports
- Health Canada has concerns about the validity or accuracy of submitted data
Important: Private distributors and retailers are required to report to their provincial or territorial authority which then submits the information to Health Canada. The provincial or territorial authority may have additional reporting requirements and should be consulted. A list of provincial or territorial authorities may be found at Cannabis tracking system resources.
Contact us
If you have questions about submitting monthly reports through the CTLS, email ctls-bi-sscdl-ie@hc-sc.gc.ca with "CTLS Reporting" in the subject line.
If your request pertains to an error message received during the submission process, provide as many details as possible including screenshots and, if the error was related to a file upload, a copy of the .csv file that could not be uploaded.
If you have feedback about this guide, email ctls-bi-sscdl-ie@hc-sc.gc.ca. Use the subject line "Feedback on the monthly reporting guide".
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