Palliative care: For professionals providing care

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Talking with patients

Talking with your patients about their serious illness is not easy. It can be hard to know what to say or when to say it. There are resources to help make the conversation easier.

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The palliative approach to care

A palliative approach to care integrates the core elements of palliative care into the care provided by non-specialists in:

This approach gives more providers the skills, knowledge and attitudes they need to provide people and their families with palliative care whenever and wherever they need it.

As a health or social service provider, you're likely already providing a palliative approach to care for your patients living with serious illness.

To help you provide the best care, we worked closely with the Canadian Partnership Against Cancer to create the Canadian Interdisciplinary Palliative Care Competency Framework.

This document represents minimum national standards for palliative care in Canada for those who:

It includes information for:

Canadian Interdisciplinary Palliative Care Competency Framework (PDF format)

Canadian Interdisciplinary Palliative Care Competency Framework (Factsheet) (PDF format)

Grief support for you and your patients

People living with serious illness may experience grief related to:

Those who are close to them may experience grief as they notice these losses or as they prepare for future loss.

You can support your patients or clients and those closest to them by connecting them with emotional, social, spiritual and psychological supports.

Resources for patients or clients

Professionals providing care often work in high-stress environments, supporting people through difficult life events. This can mean experiencing loss more often than others. You may carry grief for patients, for colleagues, or from personal experiences.

Grief support is available to help you understand and manage your own grief.

Resources for professionals

Training and education for providers

Project ECHO has been recognized globally as a leading approach to improving patient care outcomes. It connects health care providers in communities with regional and national specialists and experts to increase knowledge and skills to provide better care to patients and families.

Pallium Canada has a series of palliative care courses designed to help you provide care and support to patients facing serious illness and their caregivers.

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Nurses

Physicians

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2025-10-31