Pesticides compliance and enforcement: Contact us

For general pesticide questions, registrations or to report an incident contact the Pest Management Information Service.

Contact the Pesticide Compliance Program:

National Support and Coordination Unit

Jeanne Mance Building
200 Eglantine Driveway, 3rd Floor
Ottawa, ON K1A 0K9

Fax: 613-948-7977
Email: pcp-pcp@hc-sc.gc.ca

Regional offices

British Columbia, Yukon, Northwest Territories and Nunavut
Telephone: 236-330-4276
Email: bcpesticides@hc-sc.gc.ca

Alberta, Saskatchewan and Manitoba
Telephone: 403-473-4555
Email: info.pesticides.prairies@hc-sc.gc.ca

Ontario
Telephone: 519-826-2895
Email: info.pesticides.ontario@hc-sc.gc.ca

Quebec
Telephone: 438-341-3670
Email: info.pesticides.quebec@hc-sc.gc.ca

New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador
Telephone: 506-282-6076
Email: info.pesticides.atlantic@hc-sc.gc.ca

What happens after a complaint is submitted?

The person who submitted the complaint will receive an acknowledgement of receipt from the Pesticide Compliance Program (PCP). An inspector will then review and prioritize the complaint based on the information available. The inspector will follow up with the person who submitted the complaint if additional information is required.

The prioritization process helps determine the most effective means to support the protection of human health and the environment.

The PCP does not provide feedback on the status or outcome of a complaint to the person who submitted it.

PCP takes actions in response to complaints based on Health Canada's Compliance and enforcement policy for pesticides.

Privacy notice

Health Canada will use the personal information you provide to administer and respond to your complaint under the Pest Control Products Act. We will handle your information in accordance with the Privacy Act.

We may share the information with other government agencies for compliance and enforcement purposes. Agencies may include:

  • law enforcement
  • the Canada Border Services Agency
  • the Canadian Food Inspection Agency
  • provinces, territories and municipalities

Except when permitted by law, we will not disclose or share your identity, or any details that can lead to your identification, unless you give us written authorisation to divulge that information.

If you feel we have handled your personal information improperly, you may contact the Privacy Commissioner of Canada.

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