Pesticides compliance and enforcement: Contact us
For general pesticide questions, registrations or to report an incident contact the Pest Management Information Service.
Contact the Pesticide Compliance Program:
- for more information about pesticides compliance and enforcement
- to submit a complaint of suspected non-compliance
National Support and Coordination Unit
Jeanne Mance Building
200 Eglantine Driveway, 3rd Floor
Ottawa, ON K1A 0K9
British Columbia, Yukon, Northwest Territories and Nunavut
Alberta, Saskatchewan and Manitoba
New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador
What happens after a complaint is submitted?
The person who submitted the complaint will receive an acknowledgement of receipt from the Pesticide Compliance Program (PCP). An inspector will then review and prioritize the complaint based on the information available. The inspector will follow up with the person who submitted the complaint if additional information is required.
The prioritization process helps determine the most effective means to support the protection of human health and the environment.
The PCP does not provide feedback on the status or outcome of a complaint to the person who submitted it.
PCP takes actions in response to complaints based on Health Canada's Compliance and enforcement policy for pesticides.
Health Canada will use the personal information you provide to administer and respond to your complaint under the Pest Control Products Act. We will handle your information in accordance with the Privacy Act.
We may share the information with other government agencies for compliance and enforcement purposes. Agencies may include:
- law enforcement
- the Canada Border Services Agency
- the Canadian Food Inspection Agency
- provinces, territories and municipalities
Except when permitted by law, we will not disclose or share your identity, or any details that can lead to your identification, unless you give us written authorisation to divulge that information.
If you feel we have handled your personal information improperly, you may contact the Privacy Commissioner of Canada.
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