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Designated Learning Institution Portal: Register

You need to register to use the Designated Learning Institution (DLI) portal.

You should only register for an account after we contact you. If you register before we contact you, we won’t accept your account registration request.

Read the enrolment guide

There are different steps to enrol depending on if you’re a primary or secondary user. Find out how to enrol in the portal after you register for a GCKey username and password or Sign-In Partner.

Read the DLI Portal enrolment guide

Choose how you'll register and sign in

Option 1: GCKey username and password: Option 1 of 2

Register with a GCKey username and password
GCKey help

GCKey is not an account.

You still have to create an account in the DLI Portal once you have a GCKey username and password. This will match your GCKey username and password to your DLI Portal account.

Keep your browser updated to avoid technical issues.

Get more help with GCKey

Option 2: Canadian Interac® Sign-in Partner: Option 2 of 2

Register with Interac® Sign-in Partner

You may be able to sign in privately through your Canadian bank or credit union. Use your online banking ID and password to sign in.

Banks and credit unions that are Sign-In Partners:
  • Affinity Credit Union
  • Alberta Treasury Branches
  • BMO Financial Group
  • Caisse Alliance
  • CIBC Canadian Imperial Bank of Commerce
  • Coast Capital Savings
  • Conexus Credit Union
  • connectFirst Credit Union
  • Desjardins Group (Caisses Populaires)
  • Libro Credit Union
  • Meridian Credit Union
  • National Bank of Canada
  • RBC Royal Bank
  • Scotiabank
  • Servus Credit Union
  • Simplii Financial
  • Steinbach Credit Union
  • Tangerine
  • TD Bank Group
  • UNI
  • Vancity
  • Wealthsimple

If your bank or credit union isn't on this list, you must register for an account with a GCKey username and password.

We don’t share your account information with any Sign-In Partner bank or credit union. They also don’t share your banking information with us.

Already have an account? Sign in to the DLI Portal

Help with your account

You forgot your GCKey password or username

If you lose or forget your GCKey username or password, you must email us to recover your account.

GCKey two-factor authentication

Two-factor authentication protects your account. You need to choose a second authentication method (other than your username and password) to use each time you sign in.

Set up your two-factor authentication method

Change your two-factor authentication method

You need access to your existing email or authenticator app, or to your saved recovery codes.

If you have access to your two-factor authentication method
  1. Sign in to your account with your GCKey username and password.
  2. Select Continue on the Welcome page.
  3. Use your current two-factor method, then select Change your two-factor authentication on the Authentication success page.
  4. Follow the prompts to set up two-factor authentication again.
  5. Save your new recovery codes somewhere safe. Your old codes will no longer work.
If you don't have access to your two-factor authentication method
You have recovery codes:
  1. Sign in to your account with your GCKey username and password.
  2. Select Recover account on the two-factor authentication page.
  3. Enter one of the recovery codes you saved when you first set up two-factor authentication.
  4. Select Change your two-factor authentication on the authentication success page.
  5. Follow the prompts to set up two-factor authentication again.
  6. Save your new recovery codes somewhere safe. Your old codes will no longer work.
You don’t have recovery codes:

You must email us to recover your account. You’ll then need to set up two-factor authentication again.

Contact the GCKey Service Desk

GCKey representatives can only help with GCKey issues (including two-factor authentication). They don’t have access to any Government of Canada account or application information.

  • Canada and the United States: 1-855-438-1102
  • Text telephone (TTY/TDD): 1-855-438-1103
  • Outside Canada and the United States: 1-800-2318-6290

GCKey representatives are available to assist you by phone year round, 24 hours a day, 7 days a week.

Get more help with two-factor authentication

GCKey revoked

You can’t recover your GCKey username and password if they were revoked. They can be revoked if:

  • your username and password are compromised
    • don’t use the same username and password you use for GCKey for any other online accounts.
  • you haven’t used GCKey in the last 2 years

If your GCKey username and password were revoked, you must email us to recover your account. You can choose to use a different sign-in method or sign up for a GCKey username and password again.

Change your Sign-In Partner

If you moved to a new bank or credit union, you may be able to switch your Sign-In Partner:

  1. Select Canadian Interac® Sign-In Partner.
  2. Select Switch My Sign-In Partner from the menu on the Select a Sign-In Partner page.
  3. Follow the steps to change your Sign-In Partner.
More help options
Help Centre

Find answers to questions about

GCKey

Email us for more information and help with GCKey.

Sign-In Partner

Find help and frequently asked questions in the Sign-In Partner menu after you select Interac® Sign-In Partner.

You can also read our answers to common Sign-In Partner questions.

Find another government account

Other accounts for IRCC partners

Accounts for authorized paid representatives and other department partners (including employers, provinces and territories, and public health authorities).

All Government of Canada accounts

There are many accounts across the Government of Canada for different services. Find the service you need.

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