Operational Bulletin 426 - May 29, 2012
This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.
Pilot project for the issuance of temporary resident counterfoils for clients residing in Canada and holding valid study or work permits
Summary
This Operational Bulletin will provide information about a new pilot project at the Case Processing Centre – Ottawa (CPC-O). Effective immediately, the processing of new temporary resident visa applications for those holding a valid study or work permit will commence at CPC-O.
Background
Currently, study and work permit holders from visa required countries who reside in Canada can apply to extend their study or work permit in Canada but cannot apply for a new temporary resident visa counterfoil to be placed in their passport. The temporary resident visa allows the foreign national to leave and re-enter Canada during their period of study or work. Holding a valid work or study permit does not overcome the requirement to hold a temporary resident visa, but applicants who seek to re-enter Canada from a contiguous territory may be exempt from the temporary resident visa requirement as per R190(3)(f). For those who wish to leave the contiguous territory a new counterfoil is required for re-entry. Often such persons chose to obtain this counterfoil by mail at a visa office in the United States (U.S.).
To support the re-alignment of our North American processing network, this pilot project will allow those already holding a valid work or study permit to apply for a new temporary resident visa counterfoil at CPC-O. CPC-O is an extension of Citizenship and Immigration Canada’s (CIC) overseas visa network.
This pilot project does not preclude clients from continuing to apply for a new temporary resident visa counterfoil at the visa office serving their country of nationality or the country in which they are present and have been legally admitted.
Instructions
As of May 29, 2012, clients from visa required countries present in Canada and holding a valid study or work permit must apply for a temporary resident visa counterfoil at CPC-O or at the visa office serving their country of nationality.
Procedures
Applicants should submit an Application for Temporary Resident Visa to CPC-O. Instructions on how to apply can be found at the following website.
Applicants should be encouraged to apply for a multiple entry visa.
The completed application will be processed as per the usual procedures applied to visitor visa applications at other visa offices abroad, including the requirement of an interview as necessary.
Submission of Applications
There will be no walk-in service at CPC-O. All applications must be submitted via mail or courier.
If sending by mail, the complete application package should be sent to the following address:
Case Processing Centre – Ottawa
Temporary Resident Visa Section
Citizenship and Immigration Canada
P. O. Box 9640
Ottawa, Ontario
Canada K1A 0C1
If sending by courier, the complete application package should be sent to the following address:
Case Processing Centre –Ottawa
Temporary Resident Visa Section
Citizenship and Immigration Canada
365 Laurier Avenue West
Ottawa, ON
K1A 1L1
Methods of Payment
Application fees must be submitted through the same means as other in-Canada applications; either by submission online or at a Canadian financial institution (see instructions at the following link).
Note that CPC-O will not take any other forms of payment, including money orders, certified cheques, bank drafts, etc.
Where further examination is required
If further examination or an interview is required, the application will normally be forwarded to a visa office within the U.S. (New York, Los Angeles, Detroit, Seattle or Washington, D.C.). The U.S. visa office will finalize the application, which includes issuing the counterfoil if approved or issuing the refusal letter. The passport and a letter advising that the file has been transferred will be sent to the applicant.
External Client Enquiries
Enquiries may be directed to the CIC Call Centre or to CPC-O via e-mail at CPC-CTD-Ottawa@cic.gc.ca.
Web Sites
Expiry of Directives
These directives will remain in force until further notice. Further instructions will be communicated as required.
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