Home Child Care Provider Pilot and Home Support Worker Pilot: Completeness check upon receipt
This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.
On this page
- Required documentation
- Incomplete applications
- Applications that exceed the cap
Applicants are required to submit a complete application, including all mandatory forms, fees, information and supporting documents.
Online applications are automatically dated from the date the application was submitted. Paper applications must be date-stamped upon receipt. All applications are checked for completeness by the Case Processing Centre, in Edmonton, Alberta (CPC-E) in order by date of receipt.
Applications received under the Home Child Care Provider (HCCP) and Home Support Worker (HSW) pilots must be reviewed for completeness as per the requirements in section 10 of the Immigration and Refugee Protection Regulations (IRPR) and the application kit requirements in place at the time of submission.
If the application meets the requirements under section 10 of IRPR, the CPC does all of the following:
- enters the application information in the Global Case Management System (GCMS)
- recovers the processing fee
- sends an acknowledgement of receipt that has an E number to the applicant
Category A and Category B applicants are required to submit the following documentationFootnote1:
- a completed Generic Application Form for Canada [IMM (PDF, 693 KB)], including the principal applicant’s
- date of birth
- current marital status
- current immigration status and that of all family members (whether accompanying or not)
- the results of the principal applicant’s designated language proficiency test (which must be less than 2 years old on the date the application is received)
- evidence of either of the following:
- a completed Canadian one-year post-secondary (or higher) educational credential
- a completed foreign one-year post-secondary (or higher) educational credential and its equivalency assessment (Educational Credential Assessment [ECA] report) (which must be less than 5 years old on the date the application is received) issued by an organization or professional body designated by IRCC
- a properly completed Schedule A – Background/Declaration [IMM 5669 (PDF, 1.52 MB)] for the principal applicant and, if applicable
- their spouse or common-law partner
- all dependent children aged 18 years and older listed in the IMM 0008
- a properly completed Schedule 19A (language and education) [IMM 5982 (PDF, 2.29 MB)] for the principal applicant
- a properly completed Supplementary Information – Your Travels [IMM 5562 (PDF, 1.76 MB)] form for the principal applicant
- evidence of payment of the applicable fees
- clear identification of the class and category in which the application is being made (for online applications, this is the selection in the drop-down list when starting an application in the PR Portal)
- a signed declaration to the effect that the information provided is complete and accurate
- any additional documents, evidence, and information required by the Immigration and Refugee Protection Act (IRPA) or IRPR
Additional documentation for Category A or Category B applicants
While certain mandatory forms, fees, information and supporting documents are required for both applicants who already have at least 12 months of qualifying work experience (Category B) and those who do not yet have the required work experience (Category A), the list of mandatory documentation for a complete application differs for each. The differences are outlined below.
Category A (Gaining experience category)
If the applicant indicates in the category drop-down list in the PR portal (or the Schedule 19a for alternate format applications) that they are applying in the Gaining experience category (with less than 12 months of qualifying work experience, i.e. Category A), they must provide
- a valid full-time job offer, using the Offer of Employment Home Child Care Provider and Home Support Worker Pilots form [IMM 5983 (PDF, 2.20 MB)]
- evidence that the principal applicant is able to perform the eligible work, such as evidence of prior education, training or work experience in related fields
- one of the following (and applicable fees):
Note: Temporary residence applications (including fees) for dependants can also be included, but are not mandatory to consider the application complete. For additional guidance on processing TR applications from family members, refer to Occupation-restricted open work permit under Home Child Care Provider Pilot or Home Support Worker Pilot – Category A applicants [R205(a) – C90] – International Mobility Program.
Category B (Direct to permanent residence category)
If the applicant indicates in the category drop-down list in the PR portal (or the Schedule 19a for alternate format applications) that they are applying in the Direct to PR category (with at least 12 months of qualifying work experience, i.e. Category B), they must provide
- a completed Schedule 19B (work experience) [IMM 5910 (PDF, 2.29 KB)] for the principal applicant
- evidence that the principal applicant has accumulated qualifying work experience in Canada
Note: When the pilot or category selected in the PR Portal drop-down list contradicts the forms or documents the applicant provided with their application, the intake office will send a letter to the applicant advising that their application and fees are being returned. The applicant will be asked to reapply using the correct forms or by selecting the proper category in the PR portal if the cap has not been reached.
If the application is found to be incomplete, the CPC returns the incomplete package, along with the fees, to the applicant and records the action in GCMS [R12]. However, general exceptions apply. Offices have the ability to be facilitative where warranted when reviewing applications for completeness, notably when a document is missing and a written justification is provided for the reason it is missing.
The application is considered incomplete and must be rejected if no fees or insufficient fees are provided to cover
- the principal applicant’s application for permanent residence (APR), and
- the occupation-restricted open work permit (OROWP), if applying under Category A
If incorrect method of payment was used, the application will not be rejected. The CPC will retain the application, contact the client and ask for the correct fees within 30 days.
If fees provided are insufficient to cover all dependants’ processing fees, the CPC will move the APR forward if complete, process the principal applicant’s work permit application (if applicable) and process the family members’ TR applications, as per normal procedures. If the IMM 5983 indicates that spouse and children will be joining the principal applicant, but TR application forms and fees were only submitted for the spouse, proceed to process the spouse’s TR application. No action required in this situation.
If fees are missing to cover dependants’ TR, the CPC will move the APR forward, won’t process dependants’ TR application and will send an information letter to the client.
If TR fees are provided for dependants without providing TR forms, the CPC will move the APR forward, process the principal applicant’s work permit application (if applicable) and process and refund TR application fees submitted for the dependants as an overpayment. An information letter will be sent to the client.
Permanent residence (PR) forms
The following PR forms are mandatory for completeness: IMM 0008, IMM 5669, Schedule 19A, Schedule 19B (Category B only), IMM 5983 (Category A only) & IMM 5562.
The application is considered incomplete and must be rejected if one of the mandatory forms is missing or if the applicant submitted an older version of a form and the new version of the form was published over 90 days ago. If less than 90 days have passed since the new version of the form was published, the CPC will continue processing the application.
Temporary Residence (TR) forms
The only mandatory TR form is the work permit application for the principal applicant who is applying under Category A only. If the principal applicant submitted an application under Category A and the work permit application form was not provided, the PR application must be rejected.
If the TR application forms are missing for some or all dependants, the CPC will move the APR forward if complete, process the principal applicant’s work permit application (if applicable) and process the family members’ TR applications, as per normal procedures. If there are indications that the spouse and dependent children will be joining the principal applicant, but TR application forms and fees were only submitted for the spouse, proceed to process the spouse’s TR application. No action required on the dependent children’s TR application in this situation.
Applications that exceed the cap
The application and processing fees will be returned to the applicant if the application is incomplete or if it is received after the relevant category has reached its maximum number of applications for the calendar year. No record will be created for these applications in the Global Case Management System (GCMS).
The pilot categories accept different numbers of applications:
- Home Child Care Provider Pilot:
- Gaining experience category: 1,650 applications
- 1,500 applications received online
- 150 applications received in an alternate format
- Direct to permanent residence category: 1,100 applications
- 1,000 applications received online
- 100 applications received in an alternate format
- Gaining experience category: 1,650 applications
- Home Support Worker Pilot:
- Gaining experience category: 1,650 applications (received online or in an alternate format)
- Direct to permanent residence category: 1,100 applications (received online or in an alternate format)
Incomplete applications count towards the intake cap. The CPC will record them in a client note in GCMS stating that an application was received and returned to the applicant. The CPC will take no further action unless a complete application, as outlined above, is received.
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