Public policy exempting certain visitors in Canada from immigration requirements: COVID-19 program delivery

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

A temporary public policy has been issued to allow certain temporary residents in Canada with a visitor status to apply for a work permit from within Canada. While all visitors in Canada can apply for an employer-specific work permit under the public policy, only those who held a work permit in the last 12 months may request interim authorization to work.

The original public policy came into effect on August 24, 2020 and required applicants to have been in Canada on the day the public policy came into effect to apply for a job offer-supported work permit from within Canada. On April 1, 2021, the public policy was extended, and it remains in effect until August 31, 2021. In addition, the eligibility criteria were expanded to allow all visitors who are in Canada with valid temporary resident status to apply inland for an employer-specific work permit, on or before August 31, 2021, regardless of when they arrived in Canada.

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Policy objectives

This public policy will

Eligibility requirements for visitors to apply for an employer-specific work permit

The foreign national

  1. is in Canada with valid temporary resident status as a visitor, including status extensions under subsection 183(5) of the Immigration and Refugee Protection Regulations (IRPR), that is, maintained status, at the time of work permit application submission
  2. has submitted an employer-specific work permit application using the Application to Change Conditions, Extend my Stay or Remain in Canada as a Worker [IMM 5710]
  3. has remained in Canada with status since application submission
  4. submitted the application on or before August 31, 2021

If the application is approved, the new status and period of authorized stay will apply.

If the application is refused, when status is extended under subsection R183(5), the expiry date of the period of authorized stay becomes the decision date on the application submitted.

Eligibility requirements for interim authorization to work

In addition to meeting the above criteria, a former temporary worker who converted to visitor status may also be eligible for interim authorization to work if they

Work permit application submission

All in-Canada work permit applications must be submitted electronically.

Changes have been made to the Come to Canada question flow to allow for applicants to apply for their work permit online. Applicants are instructed to take the following steps:

Answer the individual questions correctly. Your present status is as a visitor, and you are applying to work for a term over or under 6 months.

When asked: “Are you applying under the Canada–USA–Mexico Agreement (CUSMA) or under a Public Policy related to work permits as announced by IRCC for an employer specific work permit?”

Answer “yes”

Submission of the work permit application by a visitor is sufficient to meet the public policy eligibility for applying.

Applicants must submit a complete employer-specific work permit application, including a Labour Market Impact Assessment (LMIA) or LMIA-exempt offer of employment and, if applicable, a Quebec Acceptance Certificate (CAQ).

Those seeking interim authorization to work must make a further request using the IRCC Web form as per instructions below.

Foreign national seeking interim work authorization

Interim authorization to work is not automatic. Eligible foreign nationals must request the interim authorization to work using the IRCC Web form. When the Client Support Centre transfers the incoming web forms, officers should see one of the following messages from the applicant in the IRCC Web form. This will flag that the request is to be considered under this public policy.

Example of template provided in public instructions

Message for previous work permit holders requesting interim authorization to work

Priority Code visit2work2020: I am requesting consideration under the Temporary Public Policy to Exempt Certain Visitors in Canada from Immigration Requirements during the Coronavirus (COVID-19) Pandemic and ask that the applicable exemptions be granted until a decision is made on my work permit application or it is withdrawn.

My previous work permit number U######### expired on [Date].

I have submitted my application for a work permit online. or I have submitted my application on paper and the postal/courier tracking number is number.

I intend to work for [employer name] / [occupation] as specified in the aforementioned work permit application.

I understand that providing false, misleading or incorrect information is a violation of the Immigration and Refugee Protection Act and may result in enforcement measures against me.

Processing of public policy requests

Step 1: Receipt of IRCC Web form

On receipt of the IRCC Web form, the Client Support Centre (CSC) will separate these requests and move them to a specific folder for the Centralized Network (CN) to access.

CSC may use the following key word to auto-triage requests under this specific public policy: visit2work2020.

CSC agents will not be reviewing or responding to the incoming Web forms to ensure compliance with the public policy. They will simply move the Web forms to the appropriate email folder for CN to assess.

Step 2: Assessment under the public policy

There is a 30 business day service standard for assessment of requests under the public policy. Officers should review the public policy consideration request to determine if all of the following apply:

  1. there is a request for assessment under this public policy
  2. the request has sufficient information to find the work permit application in the Global Case Management System (GCMS)
  3. the applicant previously held a work permit in the 12 months preceding the application

The following are the applicable procedures if the public policy

Public policy request is not complete

The processing officer may send a rejection notice if the IRCC Web form does not include any of the following:

The rejection notice should use the following template. It is recommended that this simply be a reply to the incoming IRCC Web form request. Officers should attach the incoming request in GCMS under Incoming Correspondence or as a case note.

Rejection notice template [delete paragraphs that do not apply]

I have reviewed the information provided in your IRCC Web form request.

[You did not submit a request for consideration under the Temporary Public Policy to Exempt Certain Visitors in Canada from Immigration Requirements during the Coronavirus (COVID-19) Pandemic.]

and

[You have not provided sufficient information to confirm that you have submitted an application for an employer-specific work permit, which is required for eligibility for the public policy.]

and

[You did not provide information on your previous work permit that was valid in the last 12 months.]

You may submit a request by following the instructions to Apply online under a public policy.

Important: The officer should ensure that the rejection notice is entered in the case notes of the application. If the officer is unable to find the new work permit application but can find the client in GCMS, a client note with the submission and the response should be added.

Public policy request is complete

If the request has all 3 requirements, the processing officer should then review the documentation in the work permit application to determine if the application is complete and a final decision can be rendered.

Public policy eligibility not met: requester has not submitted an employer-specific work permit application

If on review of the work permit application it is determined that the foreign national is not applying for an employer-specific work permit, the request does not meet the eligibility requirements. The officer may choose not to process the application on a priority basis and may refuse the public policy request using the template for a Negative public policy decision.

Important: A case note should be added to GCMS on the work permit application with the request and response.

Step 3: Work permit application

The following are the applicable procedures if the

Work permit application is not complete

If the work permit application is incomplete, other than biometric enrolment, the processing officer will request the additional documentation and give the 90 days allowed during the pandemic period.

They will also provide either a positive or a negative public policy assessment decision as a reply to the IRCC Web form email and add a case note on their decision.

The following are the applicable procedures in the case of a

Positive public policy decision for visitors applying for a work permit

If the request meets the eligibility requirements, the officer will send the following response:

As per the information provided in your request below, you have been deemed to meet the eligibility criteria under the Temporary Public Policy to Exempt Certain Visitors in Canada from Immigration Requirements during the Coronavirus (COVID-19) Pandemic.

Please print a copy of this email and attach it to your existing work permit or authorization to work as proof of ability to work for your stated employer or occupation until a determination is made on your current work permit application or it is withdrawn.

Please note that misrepresenting or withholding material facts relating to a relevant matter that causes an error in decision is a violation of the Immigration and Refugee Protection Act.

Negative public policy decision

If the request does not meet the eligibility requirements, the officer will send the following response to the IRCC Web form email. The processing officer should delete any requirement that doesn’t apply to the specific request.

I have assessed your request under the Temporary Public Policy to Exempt Certain Visitors in Canada from Immigration Requirements during the Coronavirus (COVID-19) Pandemic.

Your request for consideration under this public policy has been refused as you do not meet at least one of the eligibility criteria for the public policy, in that

  • you do not have current temporary resident status in Canada
  • you are not applying for an employer-specific work permit
  • you have not held a work permit in the 12 months preceding your application for a work permit
  • you have not requested that the public policy exemptions be applicable until a decision is made on your work permit application or it is withdrawn

Work permit application is complete

If application is complete, the processing officer will finalize the work permit application and send the final decision (positive or negative) to the applicant. No further action on the public policy request is needed.

Important: Applicants under this public policy are not subject to the prohibition on issuance of a work permit if the applicant worked without authorization [R200(3)(e)]. This prohibition has been waived as part of the public policy.

If the decision on the work permit is to refuse the application, the processing officer should indicate in the refusal letter that the public policy assessment is also refused because a decision has been made on their application.

In addition to the refusal reasons for the work permit, officers should enter the following under the “Other” refusal reason: Your request for consideration under the public policy is also refused as you do not meet the eligibility requirements.

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