ARCHIVED – Notice – Reopening the Parent and Grandparent program

December 19, 2014 - Citizenship and Immigration Canada (CIC) will resume intake of new applications to sponsor parents and grandparents starting January 2, 2015, at 8:00 a.m. Eastern standard time (EST). Applications must be individually packaged and sent to the Case Processing Centre in Mississauga (CPC-M), Ontario. The office is open from 8:00 a.m. to 4:00 p.m. EST.

The CPC-M accepts applications received by mail, from local couriers and major courier services only. CPC-M is not open to the public and no in-person deliveries are accepted.

Couriers must have a waybill. It requires signature by CPC-M staff to prove that the application was delivered as well as the date and time of delivery. CPC-M does not accept envelopes or packages from non-courier services such as taxi companies. Bulk deliveries are not accepted.

Starting January 2, 2015, CIC will accept applications until the 5,000 cap of complete applications has been reached. All applications received after the cap has been reached will be returned to the applicant.  

Precise instructions on how to complete the application, including a checklist, application forms, guidelines and information on how to prepare a PGP application, are currently available on CIC’s website. This means that applicants can begin to fill in the necessary forms and gather documentation before January 2, 2015.

Only applications received on or after January 2, 2015, which have been completed according to the application kit requirements, will be accepted. This means that all necessary documentation and fees, as set out in the application kit, must accompany the application.

Payment to the Receiver General for Canada will only be accepted by credit card or certified cheque. Fee payment in any other manner (such as online payment and payment at a financial institution in Canada) will not be accepted and the application will be returned. If an application is returned and the applicant re-submits, the application will be placed in the processing queue according to the new date of receipt.

If a credit card is used for fee payment, the card must be valid for at least nine months from the date the application is submitted.


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