Update your application (submit new information we didn’t request)

Keep your application information up to date

If you have an application in progress with us, you must tell us when a change in your life affects the information in your application. We need up-to-date information to properly review and decide on your application.

You can also submit a new document or information if:

• you have a new document or information that supports your application (that wasn’t available when you applied)
• you want to add a representative to, or remove one from, your application
• you made an error on your application or forgot to include a document or some information
  • We may return your application as incomplete if you forget a required document. If this happens, you may be able to apply again and include the document you forgot.

Electronic travel authorization (eTA) applicants: Send new documents only if we request them from you.

We have different instructions depending on whether you’re updating your phone number, mailing address, or email.

Update your contact information

Submit new information through our web form

Use our web form to update your application or submit a new document or some information that we didn’t request.

Under Tell us about your request:

• select No, I want to add the document(s) to support or complete my application
• explain what you’re submitting and why you’re submitting it in the text box
• upload the document or proof of the change you’re reporting

Special instructions for some permanent residence applications

If you applied for permanent residence to a pilot program not listed in the web form

Follow these steps if the pilot program you applied to is not listed in the web form:

1. Under What did you apply for?, select Permanent residence.
2. Under What application did you submit?, select Federal skilled worker.
3. Under Is your application being processed outside Canada?:
   • select No if:
     • you applied to the Agri-Food Pilot or the Rural and Northern Immigration Pilot (RNIP), or
     • you were in Canada or the United States when you applied to:
       • the Rural Community Immigration Pilot (RCIP)
       • the Francophone Community Immigration Pilot (FCIP)
       • the Atlantic Immigration Pilot Program (AIPP)
   • select Yes if you were outside of Canada or the United States when you applied to:
     • the Rural Community Immigration Pilot (RCIP)
     • the Francophone Community Immigration Pilot (FCIP)
     • the Atlantic Immigration Pilot Program (AIPP)
4. Under Tell us about your request, include the name of the pilot program you applied to.

Permanent residence pathway for people affected by the conflict in Sudan

In the web form, under Tell us about your request, include this code: SD2023

Add a document to your application

Submit new information another way

Submit by email, mail or fax

You can submit new documents or information to us by email, mail or fax only if the letters or messages we send you say that you can. Follow the instructions we give you.

If we don’t tell you that you can submit by email, mail or fax, you must submit your information another way.

Special instructions for some applications

Family members of Canadian victims of air disasters

Send us your updated information by email and add this to the subject line: VAD

Permanent residence for foreign nationals who were in state care

Send us your updated information by email and add this to the subject line: FN/State Care

Permanent residence for Ukrainian nationals with family in Canada

Send us your updated information by email and add this to the subject line: UAC4

Submit through Canada Post Connect

Only pre-removal risk assessment applicants can use Canada Post Connect to:

• tell us if their situation has changed
• update their information