Coronavirus disease (COVID-19): Citizenship
Travelling to Canada: health check and quarantine
If you’re travelling by air, you need to follow all airline requirements and pass a health check conducted by airlines before you’re allowed to board your flight. Anyone who shows symptoms of COVID-19 will not be allowed to enter Canada by air.
As of November 21, 2020, you must use ArriveCAN before checking in at the airport or crossing the border to submit your
- travel and contact information
- quarantine plan
- COVID-19 symptom self-assessment
Please bring your ArriveCAN receipt (electronic or paper) with you to show the border services officer upon arrival.
When you arrive in Canada, we’ll assess your health before you leave the port of entry. You must have a plan to quarantine for 14 days when you arrive in Canada. This is mandatory, even if you have no symptoms. If you don’t have a plan, you should not travel to Canada.
Only people who provide essential services, for example, truck drivers who regularly cross the border to maintain the flow of goods, are exempt from the quarantine requirements.
On this page:
- Citizenship events
- Time you’ve lived in Canada (physical presence)
- If you’re a permanent resident
- If you’re a dual Canadian citizen
Online citizenship test
Due to COVID-19, we cancelled all in-person citizenship tests.
We’re now inviting some applicants to take the citizenship test online. Wait for us to invite you.
If you can’t or don’t want to do the test online, you may wait until in-person tests resume (date to be determined).
Video oath ceremony (virtual citizenship ceremony)
Due to COVID-19, we
- cancelled all in-person citizenship ceremonies
- started inviting applicants to take the Oath of Citizenship through video calls since April 1, 2020
- contact you soon with the time and date of your video oath ceremony
- contact applicants with cancelled in-person ceremonies first
- schedule the ceremonies based on the order we make decisions on the applications
- This depends on the complexity of the application.
Please wait for us to invite you.
How we invite you
We’ll contact the email address or phone number you gave in your application. If your contact information changed, tell us using our Web form.
If you provided an email address in your application, we’ll email you the invitation.
To avoid missing our emails
- add email addresses ending in “@cic.gc.ca” to your email’s safe sender list
- check your junk or spam folder regularly if you don’t see our message
Our agent will call you if we don’t have your email address. Our call may show up as
- an “Unknown caller” in your caller ID
- a number from outside of Canada
Answer your phone when you see these numbers so you don’t miss our calls.
After you respond to the phone call, we’ll send you the invitation by mail.
How to attend the video oath ceremony
You’ll attend the video oath ceremony via a Zoom videoconference call. We’ll explain how to set up Zoom in your ceremony invitation.
Most in-person citizenship events are cancelled
To keep everyone safe, the following citizenship events are cancelled until further notice:
- in-person citizenship ceremonies
- We’ll contact you to schedule a video oath ceremony
- in-person citizenship tests and retests
- We’ll contact you to invite you for an online citizenship test
- most retests, interviews and hearings (including videoconference hearings)
- Wait for us to contact you.
- If you need to change your appointment, contact the office that sent the invitation.
- The contact information is in the letter we sent.
- citizenship events in our temporary offices (itinerant service trips)
Check the information letter or email we sent you about the events being cancelled.
- We’ll send you a new date and time as soon as possible.
- If you gave us your email address in your application, we’ll contact you by email.
- To avoid missing our emails, check your junk or spam folder.
- Look for messages from email addresses ending in “@cic.gc.ca.”
- If you didn’t provide an email address
- we’ll send the cancellation letter by mail or we’ll call you
- check your mailbox or voicemail messages often to see if you got it
Processing your citizenship application
Due to the coronavirus disease (COVID-19), we
- are prioritizing Canadians who are trying to return Canada
- can’t provide accurate processing times
- check your application status online, or
- if you can’t check your status online, contact us using our Web form
Submitting your application documents
If your documents are missing due to COVID-19 (for example, police certificates, passports, medical exam results, medical opinion forms):
- we won’t close or refuse any applications in progress
- we’ll automatically give you an extra 90 days to send us the documents from the deadline in the request letter
- This applies even if the letter says you only have 30 or 90 days.
- we’ll keep extending the deadline by 90 days until you can get the documents
- you don’t have to contact us to get any of these extensions
- once you’re able to, send us the missing documents as soon as possible to avoid further delays
Urgent processing of applications
If you have an emergency, you can request urgent processing of your citizenship application.
- We can only process citizenship applications urgently in special cases
- We’ll check if your request meets the conditions for urgent processing
- If it doesn’t meet the conditions, we’ll process your application normally
Find out when and how to apply urgently
- for Canadian citizenship (grant of citizenship or naturalization)
- for Canadian citizenship certificate (proof of citizenship)
- to resume Canadian citizenship
- to give up Canadian citizenship (renunciation)
New citizenship applications
We’re still accepting new citizenship applications.
Time you’ve lived in Canada (physical presence)
Extra days spent abroad due to COVID-19 will not count as days in Canada. You must still meet the physical presence requirement for your citizenship application.
If you’re a permanent resident
If you’re travelling or planning to travel, find out what you need to re-enter Canada.
You can use an expired permanent resident (PR) card to
If you’re a dual Canadian citizen
You can only enter Canada with a
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