Coronavirus disease (COVID-19): Landed permanent residents

We recognize that the travel restrictions will have an impact on many people who can’t travel to Canada right now. These restrictions stop most non-essentialFootnote 1 (discretionary) travel to Canada.

Travelling to Canada: health check and quarantine

If you’re travelling by air, you need to follow all airline requirements and pass a health check conducted by airlines before you’re allowed to board your flight. Anyone who shows symptoms of COVID-19 will not be allowed to enter Canada by air.

When you arrive in Canada, we’ll assess your health before you leave the port of entry. You must have a plan to quarantine for 14 days when you arrive in Canada. This is mandatory, even if you have no symptoms. If you don’t have a plan, you should not travel to Canada.

Only people who provide essential services, for example, truck drivers who regularly cross the border to maintain the flow of goods, are exempt from the quarantine requirements.

Will I be allowed to re-enter Canada if I’m a permanent resident?

Yes. If you’re a landed permanent resident and have no symptoms of COVID-19, you’re allowed to travel to Canada.

If you are showing symptoms of COVID-19, you will not be allowed to enter Canada by air. You can still enter at a land border.

 You must have a plan to quarantine for 14 days when you arrive in Canada. This is mandatory, even if you have no symptoms. If you don’t have a plan, you should not travel to Canada.

You’ll need a valid permanent resident (PR) card or a permanent resident travel document (PRTD) to return to Canada by commercial vehicle (for example, airplane, bus, train or boat).

If you’re outside Canada and don’t have a valid PR Card

You must apply for Permanent Resident Travel Document (PRTD) to return to Canada. Normally, you apply for a PRTD at a visa application centre (VAC).

Due to COVID-19, most VACs are closed. Check if your VAC is open and accepts PRTD applications before you apply.

If your VAC is open

If your VAC accepts applications, find out how to apply for a PRTD.

If your VAC is closed or unable to accept PRTD applications

If your VAC is closed, you can submit your application for a PRTD by email.

Follow these steps:

Due to the impacts of coronavirus disease (COVID-19), we can’t

  • process applications normally
  • provide accurate processing times

If you want to leave Canada but don’t have a valid PR Card or your card is about to expire

You need a valid PR card to return to Canada by plane, train, bus or boat. If you know your card will expire when you’re travelling, renew it before you leave. You can only renew your card in Canada.

You may be eligible for urgent processing.

If you don’t get your new PR card in time

If you haven’t landed yet

If we approved your permanent residence application on or before March 18, 2020, but you haven’t landed yet, you’re also exempt from the travel restrictions and allowed to come to Canada.

You must have a plan to quarantine for 14 days when you arrive in Canada. This is mandatory, even if you have no symptoms. If you don’t have a plan, you should not travel to Canada.

Find out what to do for your landing appointment or if you have a confirmation of permanent residence (COPR) that’s about to expire.

Are my immediate family members allowed to come to Canada?

Because you’re a landed permanent resident, your immediate family members are eligible to travel to Canada.

There are different rules, depending on how long they plan to stay.

  • If they’re staying for at least 15 days, they can come.
  • If they’re staying for less than 15 days, they must be travelling for an essentialFootnote 1(non discretionary) purpose.

They must be able to provide evidence that

  • they’re an immediate family member
  • they’ll be staying in Canada for at least 15 days or that they’re coming for an essential (non-discretionary) purpose

Your immediate family member may also need a visitor visa or eTA to travel to Canada. Find out how they can come to Canada.

Everyone who comes to Canada must quarantine for 14 days when they arrive, even if they have no symptoms. Any foreign national, including U.S. citizen, showing signs of COVID-19 will not be allowed to enter Canada.

Can I still get settlement services?

Yes, but only critical resettlement and settlement services. These include

  • income support and basic services, if you’re a government-assisted refugee
  • setting up medical appointments and helping with interpretation, if you need it
  • crisis counselling

Non-critical services may be provided by some organizations by telephone, email or online.

Find settlement services near you.

If you applied for Canadian citizenship

Find out how your Canadian citizenship application is affected by coronavirus (COVID19).

This includes guidance on

  • citizenship event cancellations
  • submitting your documents
  • new citizenship applications
  • time you’ve lived in Canada (physical presence)

COVID-19 information in multiple languages

The Public Health Agency of Canada website has resources in multiple languages to help you understand COVID-19. These include

  • factsheets
  • videos
  • recordings
  • infographics

You can find the languages of each resource under its description.

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