How to bring business guests to Canada
You can avoid problems or delays when you bring foreign business guests to Canada by following the guidelines on this page.
On this page
- Exercise due diligence
- Know Canada’s COVID-19 and entry requirements for business visitors
- Your company’s responsibilities
- What to do if an eTA or visitor visa is refused
- How to prepare your business partner for arriving in Canada
Exercise due diligence
Before you enter any formal partnership, you should investigate your potential partner’s business track record, assets and liabilities, reputation and current legal status. This can protect your company’s interests and reputation. It will also help you decide if aspects of your potential partner’s background will pose problems when you bring the proposed partner to Canada for business.
Please see the Trade Commissioner Service for advice.
Know Canada’s COVID-19 and entry requirements for business visitors
Electronic Travel Authorization (eTA)
If your visitor needs an eTA (or is eligible for one), they must apply online before travelling to Canada by air. It’s best for travellers to apply for their eTA before booking their flight to Canada.
In most cases, applicants will receive an approved eTA within minutes of applying. However, some requests may take several days to process. If this is the case, applicants can expect an email from us within 72 hours of applying that tells them what the next steps are.
If your visitor needs a visa to visit Canada, they must apply for a visitor visa just like any other temporary visitor to Canada. There is no separate application for business visitors. The visitor visa covers all visitors, including those coming to Canada on business.
If they’re applying for the first time, your visitor needs to give fingerprints and photo (biometrics), unless they’re exempt.
If they gave them before, their biometrics are probably still valid. If so, they don’t have to give them again. They can check when their biometrics expire by using the check status tool.
We issue multiple entry visas whenever possible. This benefits business partners or contacts who need to make repeat visits to Canada. However, there may be circumstances where only a single-entry visa is issued.
Your visitor’s application may be delayed or refused if it’s not complete, or if required documents are missing or suspect. For example, applicants will need to give their fingerprints and photo (biometrics) in support of their visitor visa application. Check application processing times to find out how long it takes to process most complete applications.
You can find out more about Canada’s requirements for business visitors under How to visit Canada on business.
Your company’s responsibilities
We recommend that you:
- Perform due diligence checks on your potential business partner.
- Liaise with the Canadian Trade Commissioner responsible for the sector and country your visitor is coming from.
- Provide your potential visiting business partner with 2 copies of a letter of invitation.
- Provide your potential visiting business partner with 24-hour contact information for a representative from your business. Your visiting partner may:
- be asked to provide the information to the border services officer when arriving in Canada, or
- need to contact you due to travel delays
What to do if an eTA or a visitor visa is refused
If your potential partner’s eTA or business visa is refused, please see How do I get help if my application is refused?
If there is new or additional information that should be considered, your partner can re-apply and submit this new information. There is no minimum wait to apply again.
How to prepare your business partner for arriving in Canada
Submit your information to the ArriveCAN app
You must use ArriveCAN before checking in at the airport or crossing the border to submit your
- travel and contact information
- quarantine plan
- COVID-19 symptom self-assessment
Bring your ArriveCAN receipt (electronic or paper) with you to show the border services officer upon arrival.
Depending on what visitors say at the border and the documents they have with them, a border services officer may decide that more information is needed. If this happens, the visitor may be sent to “secondary” processing where he or she will be interviewed by an officer. This is why we recommend that your business partner should be prepared and have all the documents on hand to present to the border services officer.
Even if an eTA or a visitor visa is issued, a border services officer at the port of entry could find that the visitor needs a work permit. This could happen if the officer finds the visitor’s circumstances have changed since the eTA or visitor visa was issued, or new information is found during the interview.
Your letter of invitation can help explain the reasons for a visit and help prevent this from happening. Also, if your business partner provides an officer with 24-hour Canadian contact numbers, the contacts can answer any questions the officer has about the visit. Make sure that the contact person is prepared to answer questions.
If, for example, your visitor is coming to service a piece of equipment as set out in a contract, he or she should bring a copy of the contract or bill that states that this work is covered.
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