Use ArriveCAN to enter Canada
Use ArriveCAN to provide mandatory travel information on and after your entry into Canada. It only takes minutes to help keep Canadians safe.
Available for iOS, Android and online.
On this page
- Keeping Canadians safe
- Requirements for entry and after entry to Canada
- How to use ArriveCAN
- Your privacy is protected
- Posters and handouts to print and share
- Get ArriveCAN
- Get help with ArriveCAN
Keeping Canadians safe
All travellers are required to provide contact and quarantine information upon and after entry into Canada. This is part of Canada's efforts to reduce the spread of COVID-19 and prevent importation. This information is crucial to Canada's response to COVID-19.
Paper forms can be incomplete or inaccurate, and can take days to process. To help provinces and territories protect their citizens, the Government of Canada is moving to a safer and faster paperless process.
Requirements for entry and after entry to Canada
Requirements for entering Canada by air
As of November 21, 2020, if you're flying to Canada as your final destination, you must use ArriveCAN to submit your:
- travel and contact information
- quarantine plan (unless exempted under conditions set out in the mandatory isolation order)
- COVID-19 symptom self-assessments
You must use ArriveCAN before you board your flight to Canada.
- If you’re using the ArriveCAN app, your window to submit information opens 90 days before your flight.
- If you submit your information by signing into ArriveCAN online, your window opens 14 days before your flight.
Once you submit your information through ArriveCAN:
- a receipt will be displayed
- be ready to show the receipt to a Canadian border services officer
- you can show your receipt from the app as a screenshot or printout
If you don’t travel with a smartphone
Submit your information before you leave your point of departure by signing in online.
No data on your phone while travelling
Submit your information before you leave and take a screenshot to show upon entry into Canada.
No computer or smartphone
You can sign in online on any personal computing device, like those found in Internet cafés or libraries.
If you don't submit your information through ArriveCAN, you won’t be denied boarding but you may:
- face additional delays at the border for public health questioning
- be subject to enforcement action, which can range from verbal warnings to $1,000 fines
Exceptions to mandatory digital submission
Travellers who are in transit to another country (and aren’t leaving the secure area at the airport) shouldn’t submit their information through ArriveCAN.
Entering Canada by land or sea
If you're travelling to Canada by land or sea, you're strongly encouraged to submit your travel information through ArriveCAN. This will speed up processing at the border and limit points of contact.
Show your ArriveCAN receipt to the border services officer.
Requirements after you've entered Canada
As of November 21, 2020, all travellers, whether you travel by air, land or sea, must report daily after your entry into Canada. If you’re entering Canada for exempt travel, you don't have to report after you’ve entered.
You must report to:
- confirm that you've arrived at the address you provided for your quarantine or isolation location within 48 hours of your entry into Canada
- complete daily COVID-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms
If you don't complete your reporting after you’ve entered Canada, you may receive phone calls or public health follow-ups.
How to report depends on if you:
Used ArriveCAN to enter Canada
If you’ve used ArriveCAN before you entered Canada, you’re encouraged to continue to use it daily after your arrival. You'll be able to complete your mandatory reporting in less than a minute.
Didn't use ArriveCAN to enter Canada
If you submitted your information verbally or by paper form when you entered Canada, you can’t use ArriveCAN to complete your mandatory reporting. You must call 1-833-641-0343 instead. It will take approximately 5 minutes to complete your daily reports.
How to use ArriveCAN
Whether you're entering Canada by air, land or sea, use ArriveCAN to:
- provide required contact information for you and your family travelling together
- answer questions about your quarantine plan if your trip isn’t exempt from quarantine requirements
- get an ArriveCAN confirmation receipt to show to border services officers
- take a screenshot or print your confirmation if you sign in online
- report after your entry and complete COVID-19 symptom self-assessments
Details you’ll provide to ArriveCAN
You provide the following information in ArriveCAN:
- contact information, such as your name, date of birth, email address, phone number and travel document details
- travel details, such as your:
- date of arrival
- port of entry if you're entering by land or marine vessel or
- flight number, airport and airline if you're entering by air
- the purpose of your travel (such as exempt travel, work, study, family reunification or compassionate reasons)
- any symptoms you may be experiencing
For your quarantine plan, questions will include:
- whether you have a place to quarantine or isolate for 14 days
- the address of the place where you'll be staying during your quarantine or isolation period
- if there are vulnerable people at that place
- if it's a group living environment or houses multiple families
- if you can have food, medication and other necessities delivered to you while in quarantine
Meeting the conditions of a suitable quarantine plan
If you arrive in Canada without a suitable quarantine plan, you’ll be asked to develop a quarantine plan within your financial means. Those that aren’t able to confirm a suitable quarantine plan may be required to quarantine or isolate at a designated quarantine facility.
The ArriveCAN mobile app saves your contact information (name, date of birth and travel document information) for travel at a later date.
If you're an exempt traveller, you don't need to provide destination details or a quarantine plan.
Submitting information for others
If you're travelling with others, you can include multiple travellers in your ArriveCAN submission.
As the primary traveller, you may provide travel information for yourself and for:
- your spouse or common law partner
- your children (or children for whom you have legal guardianship), aged 18 years or younger
- any other adult for whom you're a legal guardian
You can provide information for up to 8 travellers, including yourself, in a single submission. Use this when:
- you'll all stay together at the same address for the entire quarantine or isolation period and
- you have their permission to collect and share this information
If you're not the traveller, you can submit travel information on behalf of others who may be unable to use ArriveCAN by:
Once you've submitted their information, print the receipt page or take a screenshot. Send it to the traveller to show to the border services officer. The traveller is responsible for ensuring they’re compliant with the requirements for entry into Canada. You don't need to be travelling with them.
How to use ArriveCAN for travel exempt from quarantine
You may be exempt from the mandatory isolation order if you're entering Canada to perform essential work, such as:
- medical support
- essential services
- trade or transport
- cross-border work
Use ArriveCAN to submit your contact information, travel details and any symptoms you may be experiencing. You don't need to provide symptom self-assessments after you enter Canada.
If you experience issues with the app or signing in online, get help for ArriveCAN.
Your privacy is protected
- doesn't use GPS or other technology on your mobile phone to track your location
- uses only the information provided by you, the user
The personal information provided through ArriveCAN is protected according to the Privacy Act. For more information, see the ArriveCAN privacy notice.
How your ArriveCAN information is used
The Government of Canada uses the information you provide in ArriveCAN:
- to verify or enforce compliance with the mandatory isolation order
- for public health follow up by the provinces and territories
When you enter Canada, you'll be told:
- how we'll verify that you're complying with the requirements
- possible consequences if you don't comply, such as enforcement actions and penalties
We may contact you during your mandatory quarantine/isolation period to verify that you're quarantining or isolating.
We may share your information with the RCMP and provincial and territorial law enforcement agencies for compliance and enforcement follow-up activities.
Posters and handouts to print and share
- Use ArriveCAN to provide mandatory travel information (video)
- Use ArriveCAN if you're travelling to Canada by plane (handout)
- Use ArriveCAN if you're entering Canada by land or marine vessel (handout)
- Use ArriveCAN to comply with mandatory travel requirements (printable poster)
Sign in or register to use ArriveCAN online
Download the ArriveCAN mobile app
To download and install the mobile app, you'll need to have one of the following:
- an Apple device running iOS 12 or above
- an Android device running OS 6 or above
Get help with ArriveCAN
Check the ArriveCAN help section.
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