COVID Alert Privacy Notice (Exposure Notification)

Your privacy is protected

COVID Alert is built with strong privacy protection.

It's extremely unlikely that you could be identified while using this app. The COVID Alert app takes extensive steps, described below, to ensure your privacy and data are protected.

Use of the app is voluntary.

What the app collects and stores on your phone

The random codes are only stored and used for the purpose of notifying you, or others, of possible COVID-19 exposure.

How the data is protected

COVID Alert has no way of knowing

If you have an Android phone

To use Bluetooth scanning, Android phones using Android 6, 7, 8, 9 or 10 need Location setting on for all apps. While COVID Alert has no way of knowing where you are, Google may have access to your location. If you have an Android phone using Android 6, 7, 8, 9 or 10, you may want to use the lowest accuracy option for Location and turn off Google Location History.

Android 11 does not need Location setting on to use COVID Alert.

You can check the app's permissions in your phone's settings. You'll see that COVID Alert does not have permission to use location services.

What the app shares

Nothing is done without your permission

If you're diagnosed with COVID-19

If a person you were near reports a diagnosis through the app

Deleting your data

Other information about you

COVID Alert is a Government of Canada app. It is designed so that your health information stays with your provincial or territorial healthcare provider. Your identity and health status will not be shared with the Government of Canada. COVID Alert does not know who you are and cannot access your health information.

Your IP address

As a security measure, the server will store your IP address in system logs when the app does any of the following actions:

Your IP address is not connected to any other information in the system, like one-time keys or random codes.

Without these security protections in place, spammers could flood the COVID Alert system and your phone with fake exposure notifications.

How IP addresses are used and protected

Links to other websites

The app contains some links to websites that are managed by provincial and territorial governments. They may ask for or collect information about you. The COVID Alert system has no access to any information you may give to those websites.

Privacy assessment

In July 2020, Health Canada, in collaboration with the Canadian Digital Service, completed a privacy assessment of the COVID Alert app. This assessment will provide you with information about the measures taken to protect your privacy in the development of the app.

Questions?

Contact the COVID-19 information line:

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