COVID-19: For travellers with symptoms, a positive test, who aren’t fully vaccinated without symptoms, or who don’t have a fully vaccinated exemption

This document explains legal requirements set out in the Minimizing the Risk of Exposure to COVID-19 in Canada Order. These contain instructions from a quarantine officer. There are differences in requirements depending on your situation. Know which requirements apply to you.

If you do not comply, you may be transferred to a quarantine facility, face fines, and/or imprisonment.

Keep this handout for reference for the next 14 days.

Public health measures to follow for those subject to quarantine or isolation

Complete tests on arrival and on day 8

Complete tests on arrival, unless you have evidence of a test result that indicates you received a positive COVID-19 molecular (PCR) test taken less than 180 days before you entered Canada. Please report your previous positive result by calling 1-833-641-0343.

Arrival testing is not applicable to children under the age of 5.

  • Take the first COVID-19 test with a Public Health Agency of Canada approved test provider by the end of the next day following your arrival in Canada, and a second test on day 8.
    • If arriving by land: you will receive 2 self-swab test kits.
      • Follow the instructions in the kit to complete your tests on time.
    • If arriving by air: you will receive an email after customs with important information.
      • Register with the test provider in the province where you entered Canada.
      • Arrange to complete your test on time with the test provider.
      • You will have the option to go to a designated testing facility near the airport to complete your test or pick up a test kit.
  • If you receive a positive COVID-19 test result, you must isolate immediately (read the monitor section below for more information).
    • Keep a copy of your travel-related COVID-19 test results until the end of your isolation.
  • If you receive an indeterminate or invalid test result, you are required to take another test.
    • Contact your test provider within 24 hours of receiving your test result to make arrangements to complete another test.
    • If you require assistance or do not receive your test result after 4 days, contact your test provider.
Contact your test provider (depending on the location you entered Canada)
Province or territory of entry to Canada Designated test provider
British Columbia, Ontario, Saskatchewan, Yukon Test provider: LifeLabs
Toll-free: 1-877-313-4982
Website: LifeLabs.com/COVIDkit
Alberta, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador Test provider: Switch Health
Toll-free: 1-888-966-6531
Website: portal.switchhealth.ca
Manitoba Test provider: Dynacare
Toll-free: 1-855-497-1071
Website: Dynacare.ca/covidbordertesting.aspx
Quebec Test provider: Biron
Toll-free: 1-866-382-0287
Website: travel.biron.ca

Quarantine or isolation

Go directly to your suitable place and quarantine or isolate as instructed.

Isolation requirements

Every person who enters Canada must isolate themselves for 10 days without delay in accordance with the instructions below if they:

  • know that they have COVID-19 or
  • exhibit signs and symptoms of COVID-19 or
  • have received a positive result for any type of COVID-19 test collected less than 10 days before the day on which they enter Canada or
  • have reasonable grounds to suspect they have COVID-19

Isolation ends after the 10th day from the day on which you entered Canada. If you test positive or develop symptoms during this time, you must isolate for an additional 10 days.

If required to isolate, do not use public transportation (such as aircraft, bus, train, subway, taxi or ride-sharing service) to get to your place of isolation.

Quarantine requirements

Every person who enters Canada, who is not considered fully vaccinated and has not received a positive test result, must quarantine themselves without delay for 14 days in accordance with the instructions below.

  • Quarantine begins on the day that you enter Canada and ends 14 full days later unless you develop signs and symptoms or test positive (see further details below under the monitor section).
  • While in transit to your place of isolation or quarantine, wear a well-constructed, well-fitting mask.
    • If driving, avoid stops and remain in the vehicle as much as possible.

Report

  • Report your arrival at your place of quarantine or isolation within 48 hours in ArriveCAN or by calling 1-833-641-0343.
  • If in quarantine, report daily on your status related to signs and symptoms of COVID-19 in ArriveCAN or by calling 1-833-641-0343.

Monitor

  • Monitor your health.
  • If you start showing signs or symptoms during the 14-day period, or receive a positive COVID-19 test result, you must:
    • report to the Public Health Agency of Canada within 24 hours by calling 1-833-641-0343
      • a Public Health Agency of Canada official will provide you with additional details and instructions
    • isolate immediately for an additional period of 10 days

The isolation period begins on the earliest of:

  • the date the symptoms started or
  • the date you completed the COVID-19 test, if the date is validated by the test provider or
  • the date you received the positive test result from tests taken after arrival to Canada

If you travelled with a person who develops signs and symptoms of COVID-19 or receives a positive result for any type of test before the expiry of the 14-day period, you must begin a new 14-day quarantine that starts on the day you were most recently exposed to the person.

  • It can take up to 14 days for symptoms to present.
  • The Public Health Agency of Canada will call you to verify compliance with the testing and/or with the quarantine or isolation requirements.
    • You are required to answer these calls.
  • You may also get a visit at your place of quarantine or isolation by a designated officer.
    • If you are not at your place of quarantine or isolation during this visit, you may get referred to police for further action.

Common signs and symptoms of COVID-19

Quarantine and isolation

Do

  • Avoid contact with others who did not travel with you, and if isolating, sleep in a separate bedroom.
  • Access the necessities of life (such as water, food, medication, and heat) without leaving your place of quarantine or isolation.
  • Respond to calls or visits from screening officers or law enforcement.
    • You will receive live or automated calls from 1-888-336-7735 and must answer all questions truthfully to demonstrate your compliance with the law.
    • You may also receive in-person visits from a screening officer at your place of quarantine.
  • If you are isolating, you must also avoid all in-person interaction with others, including members of your household/group.
    • When unable, everyone should wear a medical mask.

Don't

  • Do not use shared spaces, such as lobbies, courtyards, restaurants, gyms or pools.
  • Do not have any visitors.
  • Do not leave your place of quarantine or isolation except for an essential medical service or treatment, or to obtain a COVID-19 test.
    • If you need to seek medical care, you must:
      • wear a medical mask
      • use a private vehicle and do not take public transportation

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