Staffing options to support employment equity, and diversity and inclusion, under the Public Service Employment Act – Questions and answers

Understanding employment equity, and diversity and inclusion

According to the Employment Equity Act, employment equity aims to achieve equality in the workplace and to correct conditions of disadvantage in employment for the 4 designated groups: women, Aboriginal peoples (referred to as Indigenous peoples in this document), persons with disabilities and members of visible minorities.

There are no provisions in the Employment Equity Act or the Employment Equity Regulations which address “diversity” or “inclusion.” The term “diversity” is defined in the Policy on People Management by Treasury Board Secretariat as:

“a workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.”

You can find more information on the Treasury Board Secretariat Directive on Employment Equity, Diversity and Inclusion under the “Guidance Material” section of GCpedia’s Policy Suite Reset/People Management (accessible only on the Government of Canada Network).

1. Is there a difference between employment equity and diversity and inclusion hiring objectives?

Yes. Employment equity is linked to obligations under the Employment Equity Act for the 4 designated groups: women, Indigenous peoples, persons with disabilities and members of visible minorities. Treasury Board Secretariat provides each organization with their workforce availability benchmarks. Workforce availability is calculated based on census and Canadian Survey on Disability data and takes into consideration factors such as citizenship, location, working age (15 to 64) and education specific to the public service.

Diversity and inclusion has a broader and more ambitious scope that includes supporting and making improvements for a diverse, inclusive and culturally competent workplace. Diversity may be used to address documented underrepresentation in other groups or within subgroups of the 4 designated groups (for example, persons with an intellectual disability or members of the Black community). Departments and agencies may set their own diversity and inclusion goals taking into consideration the degree of underrepresentation and availability of qualified people in the workforce. Also, departments and agencies need to document and support any numerical goals established with relevant data to demonstrate disadvantage.

For questions on workforce availability and setting numerical goals, please send your inquiry to the Office of the Chief Human Resources Officer at wpp-ppt@tbs-sct.gc.ca.

2. What are the staffing measures under the Public Service Employment Act to support employment equity?

To address underrepresentation, the Public Service Employment Act includes provisions that enable hiring managers to:

  • limit and expand the area of selection to designated groups (section 34)
  • establish and apply an employment equity organizational need (section 30)
  • use external and internal non-advertised appointment processes to appoint designated group members (if the decision is in line with the deputy head’s direction on the use of advertised and non-advertised appointment processes)

Refer to the Public Service Commission’s guidance on Employment Equity – Leveraging Staffing Options for Hiring Managers for information on the staffing measures.

3. Can departments and agencies use the staffing measures under the Public Service Employment Act to support the broader goals of diversity and inclusion?

It depends which staffing measure departments and agencies use:

  • limiting and expanding the area of selection: no; this provision may only be used to address underrepresentation of designated groups under the Employment Equity Act
  • establishing and applying an organizational need: yes; see question 5
  • using a non-advertised appointment process: yes; see question 9
4. Can departments and agencies target employment equity subgroups when limiting or expanding the area of selection?

No. Departments and agencies may restrict or expand the area of selection to address underrepresentation at the employment equity group level only given the wording in the Public Service Employment Act that refers to designated groups within the meaning of section 3 of the Employment Equity Act, that is, women, Indigenous peoples, persons with disabilities, and members of visible minorities.

5. Can departments and agencies target employment equity subgroups when establishing an organizational need?

Yes. Departments and agencies may target subgroups to address diversity goals, or in support of special programs to address a known barrier that has been documented and creates a disadvantage.

Departments and agencies should have a rationale and be able to provide supporting evidence to justify the decision to advance equality for these groups. Some examples of evidence:

  • statistical evidence of underrepresentation
  • testimonials with demonstrated evidence of underrepresentation through an Employment Systems Review
  • other sources of information such as reports, studies (accessibility benchmark), Government of Canada commitment
6. How does an organizational need at the subgroup level impact the area of selection?

While it is possible to open the area of selection to the designated group in accordance with the Employment Equity Act and apply an organizational need at the subgroup level for diversity and inclusion objectives, departments and agencies should be cautious, as this may create inconsistency. For example, if a department or agency restricts the area of selection to members of visible minorities and applies an organizational need to increase the representation of the Black community, there is a potential issue for members who may have qualified in the process but were not chosen because they do not belong to the Black community.

Given the incompatibility, you may wish to consider the impact this may have on others who were excluded from the selection process, and expand the intent of the process (for example, by prioritizing the hiring of Black candidates, but also leveraging the process to hire other visible minorities).

If the decision is to target a subgroup, there needs to be a strong justification to advance substantive equality of the subgroup, supported by clear evidence, as this may raise false expectations for other members of the designated group applying for the position.

By putting in place measures to prevent the disadvantage of one subgroup, there is a risk of creating a disadvantage for another subgroup. The risk may be mitigated by informing candidates of the intent of the appointment process and the preference for selection of candidates in the advertisement.

7. How are persons with priority entitlement considered with respect to employment equity and diversity and inclusion?

When an appointment is made in accordance with an employment equity program, you must consider persons with a priority entitlement who have self-declared as members of an employment equity group to which the program applies. Persons with a priority entitlement at the group level, and not at a subgroup level, are to be considered, given the wording in the Public Service Employment Regulations that refers to designated groups within the meaning of section 3 of the Employment Equity Act (women, Indigenous peoples, persons with disabilities, and members of visible minorities). 

Consistent with the purpose of the Employment Equity Act, an employment equity program would generally refer to positive policies, practices and measures in place in a department or agency, such as elements of an employment equity or human resources plan, designed to address identified underrepresentation of a designated group. Deputy heads are responsible for developing their own employment equity programs.

8. Since persons with priority entitlement only need to meet essential qualifications, can hiring managers exclude them from consideration when using an organizational need?

An employment equity program is required when using section 3 or paragraph 4(1)(c) of the Public Service Employment Regulations to appoint a member of an employment equity group without considering statutory or regulatory priority persons, unless those persons with priority entitlement are from the group to which the program applies. Here are various scenarios to illustrate this requirement.

  • Scenario 1: An employment equity program has been established for persons with disabilities, and the hiring manager decides to have a targeted area of selection for persons with disabilities.

    The hiring manager only needs to consider persons with a priority entitlement who have self-declared as a member of the persons with disabilities group.


  • Scenario 2A: An employment equity program has been established for persons with disabilities, and the hiring manager wants to use an employment equity organizational need to fill the position with a person with a disability.

    The hiring manager only needs to consider persons with a priority entitlement who have self-declared as a person with disabilities.


  • Scenario 2B: None of the persons with a priority entitlement and candidates who have self-declared as persons with disabilities qualified. The hiring manager wants to continue with the remaining candidates in the selection process.

    The hiring manager informs the Public Service Commission of the results and their intention to continue the selection process with the remaining candidates. In this case, the hiring manager must consider all persons with a priority entitlement.


  • Scenario 3: The department or agency does not have an employment equity program.

    Because there is no employment equity program and persons with a priority entitlement only need to meet essential qualifications, the hiring manager must consider all persons with a priority entitlement.
9. Can departments and agencies use non-advertised appointment processes to meet employment equity or diversity and inclusion objectives?

Yes. Departments and agencies may use non-advertised appointment processes to address Employment Equity Act obligations when there is underrepresentation, or to address diversity and inclusion hiring goals. Deputy heads may wish to include considerations of employment equity, diversity and inclusion, or special programs when establishing their direction on the use of advertised and non-advertised appointment processes.

10. Can organizations use the Public Service Employment Act measures to address employment equity forecasted gaps?

Yes. Based on solid methodology, deputy heads may use the staffing measures provided in the Public Service Employment Act to address short-term forecasted representation gaps due to anticipated reduction, workforce expected turnover or changing demographics. 

Refer to the Public Service Commission’s guidance on Employment Equity – Leveraging Staffing Options for Hiring Managers for more information.

11. To address diversity goals, can departments and agencies use the Public Service Employment Act measures where no representation gaps exist?

Yes. Deputy heads may set current and future needs to increase diversity within their organization’s workforce, and these targets may be greater than workforce availability. This diversity objective should be linked to an approved deputy head strategy and based on supporting evidence and clear empirical data.

This is distinct from the Public Service Employment Act measures to implement obligations under the Employment Equity Act. When workforce availability benchmarks have been reached or surpassed, and there are no current or forecasted situations of underrepresentation, deputy heads are deemed to have met their employment equity goals and may no longer use the staffing measures provided under the Public Service Employment Act for employment equity purposes.

12. Can departments and agencies use the self-declaration form to collect information on employment equity subgroups for selection decisions?

No. The information collected through the self-declaration form on employment equity subgroups can only be used for statistical purposes.

13. For diversity and inclusion purposes, how can departments and agencies be satisfied that an individual meets the requirement of being a member of an equity seeking group?

When an organizational need for diversity and inclusion is justified, established and applied, to support the broader goal of diversity, it must be assessed as any other merit criterion. To be satisfied that the individual is a member of an equity seeking group, departments and agencies can consider the following options:

  • include a screening question with an explanation linking it to the organizational need to support diversity and inclusion or a special program
  • ask the applicant to include a statement on their cover letter or résumé
  • ask the applicant to confirm by email
  • create their own form or questionnaire
  • Note that the provisions of the Privacy Act and Treasury Board policies for the management of Protected B information apply to the collection of this information.

    Feedback and questions

    The Public Service Commission welcomes your thoughts as we continue to work together on this important topic. Your feedback will be used to refine and update our guidance.

    Send your feedback to cfp.dep-pdd.psc@cfp-psc.gc.ca.

    Please note that these questions and answers are designed to address general concepts on how to increase representation in the federal public service. We encourage you to contact your designated staffing support advisor to discuss specific questions and situations.

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