How to request accommodation for a candidate

Important

HR advisors who are not already familiar with the Assessment Accommodation Unit’s function should read The assessment accommodation process and the Roles and responsibilities sections of this website before submitting their request. They can also find more information in this FAQ.

HR is not required to contact the Public Service Commission (PSC) when accommodation is needed for a non-PSC test. They can determine the accommodation themselves, in collaboration with the candidate.

Human resources representatives should inform the Public Service Commission as soon as possible when assessment accommodation measures are required for Public Service Commission tests. For the Second Language Evaluation – Oral Language Assessment, and for second language reading comprehension and written expression tests administered in person at a Public Service Commission test centre, please submit your request through the Second Language Evaluation Scheduling System and indicate that assessment accommodation is required. 

For all other Public Service Commission tests, you must place a request directly in the Assessment Accommodation Request System. This includes requests for:

• the Unsupervised Test of Written Expression and the Unsupervised Test of Reading Comprehension administered through the Candidate Assessment Tool
• standard Public Service Commission second language evaluations for reading comprehension and written expression administered by the department or agency  

For departmental tests (including alternative second language evaluations), you may request an assessment accommodation consultation with an expert (there is a fee for this service). These requests must also be made directly in the Assessment Accommodation Request System.