Reference sheet: Registering in the Supplier Registration Information system

The basics of the Supplier Registration Information (SRI) system

Step 1: Creating and managing your account

  1. Go to the SRI website and choose the language of your preference.
  2. Click on Start Registration.
    Screenshot: Homepage of the Supplier Registration Information (SRI) website The homepage presents basic information about SRI and includes links to key tasks like registering, obtaining a Procurement Business Number (PBN), and accessing and managing your SRI account.
  3. Enter your Business Number (BN) and click on Start Registration to move on to the next step.
    Screenshot: Start Registration This screen prompts you to enter your 9-digit Business Number obtained from the Canada Revenue Agency. This number consists of the first 9 digits of the Goods and Services Tax (GST)/Harmonized Sales Tax (HST) number associated with your business. This is part of the first step of registering in SRI. The second step consists of adding information about the business and the commodities it provides in order to complete the business profile.

    Note: Retrieve your BN made up of 9 digits. You must use the BN associated with your Goods and Services Tax (GST) account issued by the Canada Revenue Agency (CRA), and not a provincial BN, for example. For more information about your CRA BN, visit the Business number registration web page or call the CRA at 1-800-959-7775.

  4. Enter the requested information (legal name, registrant name, phone number, email, username, password, confirmation of password) and click on Continue to move on to the next step.
    Screenshot: Create an Account. This screen prompts you to enter tombstone information about yourself and your business, including Legal Name, Registrant Name, Registrant Telephone, Registrant Email, Username, Password. All fields are mandatory except for the phone extension.

    Caution: Your legal name is the name of your business exactly as registered with the CRA. If you are self-employed, your legal name consists of your first and last name. Registration issues often arise from errors in entering the legal name. Even an extra space leads to the registration being denied.

  5. You will see a confirmation page. Verify the information and click on Continue to move on to the next step.
  6. The window below titled Step 1 Completed indicates that CRA is confirming the validity your BN and legal name.
    Screenshot: Create an Account - Step 1 Completed. This screen informs you that your submission has been sent to Canada Revenue Agency for validation as part of the registration process. It includes a warning about only submitting a registration once. The screen also includes a notice to remind you to continue and complete Step 2 in order to activate your account and make sure your information is visible to government buyers.
  7. You will receive an email from Procurement Assistance Canada with the subject line Validation of your SRI Registration. There are two possible responses:
    • Validation failed: Carefully check your BN and legal name. The majority of failed validation attempts by CRA are due to an error in the information entered.
    • Validation complete: In the validation email, note your PBN (e.g. 123456789 PG0001) and scroll down to click on the link to access your account.

    Validation can take a few minutes. If you do not receive a confirmation email in two business days or if you have difficulty validating your information, contact the InfoLine at 1-800-811-1148 or SAC-PAC@tpsgc-pwgsc.gc.ca.

Step 2: Accessing your account and completing your business profile

  1. To access your account, enter the requested information (PBN, username, password) and click Submit.
    Screenshot: Access my Account. This is the login screen to access your SRI account. It prompts you to enter your Procurement Business Number (PBN), username and password.
  2. Enter information about your business (mandatory fields: registrant name, phone number, email, type of ownership, country of ownership, business size, business sector, official language, Aboriginal supplier) and click on Submit to move on to the next step.
    Screenshot: Company Information. The first time you log in to your SRI account, you are asked to complete this form with company information in order to continue the SRI registration process.
  3. Enter your mailing address (mandatory fields: address line 1, city, province/territory/state if in Canada or the U.S., Country, postal/ZIP code) and click on Submit to move on to the next step.
    Screenshot: Mailing address. As part of the registration process, this screen requires you to enter a mailing address for your business.

    Important: Payments are no longer issued through the mail but processed electronically through direct deposit.

  4. You will see a confirmation screen. Click on Continue Registration in order to confirm the information and move on to the next step.
  5. Fill out the information about the contact person for your business (mandatory fields: name, phone number; all other fields are optional) and click on Submit to move on to the next step.
    Screenshot: Contact Information. As part of the registration process, this screen asks you to enter contact information details for your business. Every SRI account needs at least one contact person.
  6. Confirm the information about the contact person and click on Continue Registration to move on to the next step.
  7. In order to complete your account, add information about the goods and services your business provides by clicking on Add commodities.
    Screenshot: Registration Complete. This screen informs you that your record in SRI is now active but incomplete. You need to add information about the goods or services you provide in order for government buyers to be able to access your company profile. There are three options to proceed: Add commodities, Return to Buy and Sell, Review / Edit my SRI record.

    Tip: This step is not mandatory but recommended, since it allows federal departments and agencies to find your business and what goods or services you offer. Otherwise your business profile will not be visible to government buyers.

  8. Select the regions where you can provide your goods and services. Click on Update to move on to the next step where you can add your commodities.
    Screenshot: Commodity Information (Goods/Services). This screen asks you to select the geographic areas to which you can supply goods or services, including the provinces and territories of Canada and International (not including Canada).
  9. At this point, you will have three ways of finding your commodity codes:
    • Search by keyword;
    • Search by product code, or;
    • Click on the folders and sub-folders () until you find the grey circle icon () that corresponds to the Goods and Services Identification Number (GSIN) that represents your goods and services.
    Screenshot: Add goods and services to your account. This is the final stage of registration, where the user is asked to identify the commodities they offer. You can identify and select commodities by using keywords or commodity codes (if known). As an alternative you can search through folders that list goods and services organized by category.

    Tip: It may be difficult to determine exactly which GSIN code is the right one for your goods and services. Note the GSIN codes that are close to what you provide, and search for tender notices using these codes. This way, you can verify if the tender notices that you find actually correspond to what you provide.

    There could also be multiple GSIN codes used for the same requirement. For example, moving services correspond to the following GSIN codes:

    • V502A: Relocation service
    • V401: Other transportation, travel and moving service
    • V: Transportation, travel agency and moving services
    • V0001BA: Movers, office furniture and equipment and storage
  10. Click on Return to my Commodity List to view a summary list of your selections.
  11. Once you have added all GSIN codes corresponding to your goods and services, your account is officially activated and complete. You can always modify your account information.

Electronic procurement solution

The Government is moving federal procurement online. During this transition, you may be able to bid on some tender opportunities through the electronic procurement solution. Find out more.

Get more help with procurement

There are many tools available to support you in doing business with the Government of Canada.

If you need help understanding the federal procurement process or registering as a supplier:

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