Service standard results for Pensions for Canadian armed forces
Below you will find our latest Service standard results for Pensions for Canadian armed forces.
| Service (Goal) | Number completed |
Percentage met |
Target |
|---|---|---|---|
| Initial payment to retired members (30/45 days) | 160 | 98% | 96% |
| Initial payments to survivors (30 days) | 140 | 96% | 96% |
| Pension benefit division payments (120 or 45 days) | 16 | 100% | 90% |
| Transfer value payments (45 days) | 103 | 100% | 96% |
| Return of contribution payments (30 days) | 84 | 96% | 96% |
| Pension benefit division estimates (5 days) | 52 | 94% | 90% |
| Pension estimates – in writing (5 days) | 831 | 95% | 90% |
| Pension estimates – over the phone (Immediately) | 807 | 100% | 96% |
| Pension benefit options statements (5 days) | 748 | 94% | 90% |
| Pension Transfer In Estimates (60 days) | n/a | n/a | n/a |
| Service buyback estimates – in writing (5 days) | 107 | 97% | 90% |
| Service buyback estimates – over the phone (Immediately) | 61 | 100% | 96% |