Service standard results for Pensions for Canadian armed forces
Below you will find our latest Service standard results for Pensions for Canadian armed forces.
| Service (Goal) | Number completed |
Percentage met |
Target |
|---|---|---|---|
| Initial payment to retired members (30/45 days) | 278 | 98% | 96% |
| Initial payments to survivors (30 days) | 92 | 97% | 96% |
| Pension benefit division payments (120 or 45 days) | 11 | 91% | 90% |
| Transfer value payments (45 days) | 100 | 100% | 96% |
| Return of contribution payments (30 days) | 158 | 96% | 96% |
| Pension benefit division estimates (5 days) | 55 | 95% | 90% |
| Pension estimates – in writing (5 days) | 701 | 96% | 90% |
| Pension estimates – over the phone (Immediately) | 698 | 100% | 96% |
| Pension benefit options statements (5 days) | 681 | 100% | 90% |
| Pension Transfer In Estimates (60 days) | n/a | n/a | n/a |
| Service buyback estimates – in writing (5 days) | 73 | 99% | 90% |
| Service buyback estimates – over the phone (Immediately) | 62 | 100% | 96% |