Integrated strategy for human resources and pay
Modernizing human resources and pay: The role of artificial intelligence in enhancing how we work

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[Music plays]

(Text on screen: Public Services and Procurement Canada)

[An animation of a folder icon appears in the middle of the screen with various smaller icons around it symbolizing pay and HR.]

The work has begun! An enhanced HR and pay experience is on the way to help process transactions quickly and accurately.

[A laptop appears on the left hand side of the screen with an icon representing an employee inside as well as other icons representing employee information. On the right hand side of the laptop, is a clock with the hands spinning rapidly to indicate hours going by.]

Currently, when a pay transaction needs manual intervention, compensation advisors have to painstakingly enter everything manually. It can take hours to complete a simple transaction.

[A multitude of blue lines swirls in a rounded diamond shape. Some white little circles fly in the middle of the shape to then burst into a big circle and transition to a demo of the new system.]

But change is coming!

[A new window opens up on the right hand side of the screen. The camera is slowly zooming in the virtual assistant window where words are being type inside a chat box. The same blue lines swirl in and a circle appears in the middle with a bullseye icon to represent accuracy. The icon disappear and switch to a magnifying glass icon which represent transparency.]

(Text on screen: Please explain the bilingual flag on this account. The Bilingual Bonus flag on this account indicates that there is a change in the employee’s entitlement to the bilingualism bonus. Careful consideration of the 10-day rule and manual adjustments may be required. For additional information on the Bilingualism Bonus, please consult:)

Powered by Artificial Intelligence, a new virtual assistant will support the work of compensation advisors and help tackle the backlog of outstanding transactions, ensuring accuracy and transparency at every step.

[A myriad of white circles fly upwards from the bottom of the screen to transition into the another section of the demo where the page is scrolling down to reveal a data summary.]

With all the data in one place, this virtual assistant will help reduce processing times for a single transaction from an hour to less than 10 minutes.

[An animation of a public servant’s file icon appears in the middle of the screen with various government building icons rotating around it.]

By transforming the HR and pay experience, we are committed to delivering better service for all public servants.

[All the icons disappear and the blue lines swirl in one last time with the website link in the middle.]

(Text on screen: canada.ca/gc-hr-pay)

To learn more, visit our HR and pay website.

(Text on screen: Check us out: facebook.com/GCEmployeePayBenefits, web: Client Contact Centre – Canada.ca)

(Text on screen ISBN 978-0-660-73815-4, Catalogue P4-155/2024E-MP4)

[Music stops]

(Public Services and Procurement Canada signature)

(Canada Wordmark)

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