Departmental performance report 2012–2013

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Table of contents

Minister's message

A message from the commissioner of revenue and chief executive officer

Section 1: Organizational overview

• Raison d'être
• Responsibilities
• Strategic outcomes and program alignment architecture
• Organizational priorities
• Risk analysis
• Summary of performance
• Expenditure profile
• Estimates by vote
• Contribution to the federal sustainable development strategy

Section 2: Our programs

• Assessment of returns and payment processing
• Taxpayer and business assistance
• Reporting compliance
• Accounts receivable and returns compliance
• Appeals
• Benefit programs
• Internal services

Section 3: Supplementary information

• Financial statements highlights
• List of supplementary information tables
• Tax expenditures and evaluations report

Section 4: Other items of interest

• Organizational structure
• Benefit programs and benefit-related services delivered by the Canada Revenue Agency
• Service standards
• End notes
• Organizational contact information

Financial Reporting

Supplementary information tables

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