Individual income tax return statistics for the 2021 tax-filing season

Returns received by filing method

pie chart of the table that follows
Returns received from February 8, 2021 to July 25, 2021
Filing method Number of returns Percentage of total
EFILE 17,074,826 58.1%
NETFILE   9,694,525 33.0%
File my Return (FMR)         58,946   0.2%
Total - electronic 26,828,297 91.3%
Paper   2,567,401   8.7%
Total - all methods 29,395,698
100%

Electronic filing methods

EFILE is a service that lets authorized service providers and discounters send individual income tax return information to the CRA directly from the software used to prepare the tax return. For more information, see EFILE for individuals.

NETFILE allows you to file your tax return directly to the CRA using the Internet and a NETFILE-certified software product. For more information, see NETFILE. There are even free certified software products available to file your income tax return online.

File my Return (FMR) is an automated phone service that allows eligible individuals to file their returns over the phone. For more information, see File my Return

Returns processed by results 

pie chart of the table that follows
Returns processed from February 10, 2021 to July 26, 2021
  Number of returns Total dollar value Average amount per return Percentage of refunds
Refund by cheque   4,029,673
  $7,738,618,123 $1,920  22%
Refund by direct deposit 13,935,712 $25,886,958,029 $1,858  78%
Total refunds 17,965,385 $33,625,576,152 $1,872 100%
Balance owing   7,552,205 $40,486,075,094 $5,361 n/a 
Nil return   3,634,166 n/a n/a n/a

Direct deposit

For information about setting up direct deposit, see Direct deposit. If you are registered for My Account, you can apply online.

Processing statistics 

Total number of returns processed*
Tax-filing season EFILE % NETFILE % FMR % Paper % Total
2020 17,574,311 57% 10,063,127 33% 69,634 0% 3,125,003 10% 30,832,075
2019 17,520,996 58% 9,103,302 30% 66,543 0% 3,656,091 12% 30,346,932
2018 17,064,452 57% 8,749,150 30% 47,195 0% 3,962,691 13% 29,823,488
2017 16,599,230 57% 8,442,193 29% - - 4,238,982 14% 29,280,405
2016 16,246,107 56% 8,071,902 28% - - 4,728,642 16% 29,046,651

*Includes the returns for all tax years that were processed in each filing season

Total number of current year returns processed*
Tax-filing season EFILE % NETFILE % FMR % Paper % Total
2020 16,706,414 58% 9,647,130 33% 69,634 0% 2,530,392 9% 28,953,570
2019 16,685,114 59% 8,804,645 31% 66,543 0% 2,905,171 10% 28,461,473
2018 16,276,753 58% 8,485,520 31% 47,195 0% 3,133,947 11% 27,943.415
2017 15,883,436 58% 8,214,776 30% - - 3,438,933 12% 27,537,145
2016 15,556,435 57% 7,890,747 29% - - 3,799,607 14% 27,246,789

*Current year returns are those filed during the year of their due date. For example, during the 2021 tax-filing season, returns for the 2020 tax year are current.

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