Individual income tax return statistics for the 2019 tax-filing season

Returns received by filing method

pie chart of the table that follows
Returns received from February 18, 2019 to September 04, 2019
Filing method Number of returns Percentage of total
EFILE 17,071,646 58.0%
NETFILE  8,923,084 30.3%
File my Return (FMR)       66,553   0.2%
Total - electronic 26,061,283 88.5%
Paper  3,367,709 11.5%
Total - all methods 29,428,992 100%

Electronic filing methods

EFILE is a service that lets authorized service providers and discounters send individual income tax return information to the CRA directly from the software used to prepare the tax return. For more information, see EFILE for individuals.

NETFILE allows you to file your tax return directly to the CRA using the Internet and a NETFILE-certified software product. For more information, see NETFILE. There are even free certified software products available to file your income tax return online.

File my Return (FMR) is an automated phone service that allows eligible individuals to file their returns over the phone. For more information, see File my Return

Returns processed by results 

pie chart of the table that follows
Returns processed from February 18, 2019 to September 05, 2019
  Number of returns Total dollar value Average amount per return Percentage of refunds
Refund by cheque  5,209,927   $9,020,129,770 $1,731  28%
Refund by direct deposit 13,073,926 $22,597,400,703 $1,728  72%
Total refunds 18,283,853 $31,617,530,473 $1,729 100%
Balance owing  6,398,667 $37,537,768,064 $5,867 n/a
Nil return  4,675,188 n/a n/a n/a

Direct deposit

For information about setting up direct deposit, see Direct deposit. If you are registered for My Account, you can apply online.

Processing statistics 

Total number of returns processed*
Tax-filing season EFILE % NETFILE % FMR % Paper % Total
2018 17,064,452 57% 8,749,150 30% 47,195 0% 3,962,691 13% 29,823,488
2017 16,599,230 57% 8,442,193 29% - - 4,238,982 14% 29,280,405
2016 16,246,107 56% 8,071,902 28% - - 4,728,642 16% 29,046,651
2015 15,720,437 55% 7,662,876 26% - - 5,397,643 19% 28,780,956
2014 14,937,178 53% 7,197,415 25% - - 6,162,087 22% 28,296,680

*Includes the returns for all tax years that were processed in each filing season

Total number of current year returns processed*
Tax-filing season EFILE % NETFILE % FMR % Paper % Total
2018 16,276,753 58% 8,485,520 31% 47,195 0% 3,133,947 11% 27,943,415
2017 15,883,436 58% 8,214,776 30% - - 3,438,933 12% 27,537,145
2016 15,556,435 57% 7,890,747 29% - - 3,799,607 14% 27,246,789
2015 15,178,315 56% 7,558,470 28% - - 4,272,475 16% 27,009,260
2014 14,632,185 55% 7,197,415 27% - - 4,780,744 18% 26,610,344

*Current year returns are those filed during the year of their due date. For example, during the 2018 tax-filing season, returns for the 2017 tax year are current.

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