Mission, vision, and values

CRA Mission

Administer tax, benefits, and related programs, and ensure compliance on behalf of governments across Canada, thereby contributing to the ongoing economic and social well-being of Canadians.

CRA Vision

A world-class tax and benefits administration that is trusted, fair, and helpful by putting people fi­rst.

CRA Values

  • Integrity - We establish and preserve trust with all stakeholders by applying the law fairly and upholding our standards.
  • Professionalism - We are knowledgeable, accurate, conscientious, innovative, and service-oriented.
  • Respect - We interact with people in a way that makes them feel heard and valued. We listen and respond judiciously.
  • Collaboration - We recognize and act on opportunities to work together to deliver the Agency’s mandate. We consult, and share ideas, fostering innovation to improve the service experience, both internally and externally.

Page details

Date modified: