Sustainable Development Strategy 2007-2010

Appendix 2 - Consultations

Consulting with our stakeholders was integral to building a realistic and achievable plan for sustainable development. We developed a consultation strategy to ensure that we conducted meaningful consultations with all branches and regions to build our fourth strategy, and on defining future activities for sustainable development at the CRA. We did not undertake formal consultations with public stakeholders. We did, however, revise the sustainable development Web page on the CRA Web site and invited the public to submit ideas for the strategy. We did not receive any comments from the public.

The main consultation event was our Sustainable Development Forum, held in Ottawa in April 2006. The target audience was the SD Network and key experts from different program or operational areas within the CRA. Participants were asked to use maturity globes to examine 14 key areas of interest or impact at the CRA. A maturity globe is a tool that plots an issue or program against its maturity level: 1) ad hoc, 2) baseline, 3) manage, 4) innovate, or 5) optimize. The results of this assessment were that all of our issues were plotted on the first three levels; therefore, we still have much more work to do to bring them to an innovative and optimized state.

We also engaged in the following consultations:

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