Government of Canada offers taxpayer relief to Canadians affected by flooding

News release

May 24, 2018        Ottawa        Canada Revenue Agency

The Canada Revenue Agency (CRA) understands that natural disasters cause hardship for Canadians whose primary concerns in such times are for their families, homes and communities.

To lessen the burden on Canadians who are dealing with flooding in New Brunswick and British Columbia, the CRA reminds them that it offers taxpayer relief when natural disasters occur.

Many individuals, businesses and first responders may be unable to file or pay their taxes on time. The CRA encourages them to ask for taxpayer relief. They can do so online, by using Form RC4288, Request for Taxpayer Relief, or by calling 1-800-959-8281 for individual enquiries or 1-800-959-5525 for business enquiries. The CRA will consider requests case by case.

Taxpayers who cannot get to the banks or financial institutions they normally use are encouraged to register for the CRA’s secure online services. Through My Account, individuals can register for direct deposit and avoid interruptions to the tax refund or benefit payments they may be expecting.


“People affected by the flooding in New Brunswick and British Columbia, including first responders who work tirelessly to reestablish services, must not be penalized for filing their taxes late. I invite them to contact the CRA to discuss their situation and take advantage of the services we offer in these circumstances.”

The Honourable Diane Lebouthillier, Minister of National Revenue

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Jérémy Ghio
Press Secretary
Office of the Minister of National Revenue

Media Relations
Canada Revenue Agency


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