CRA sign-in services – forgot your user ID

If you are a new user, you have to register before you can use any of our CRA sign-in services.

If you have forgotten your CRA user ID for any of the following CRA sign-in services, you cannot recover it. You have to register again.

Tax information web service (includes Auto-fill my return, T2 Auto-fill, Express NOA, Account Information Retrieval Service, Canada Digital Adoption Program, and Identity validation service)

If you have forgotten your CRA user ID for the Candidate profile service, you have to register for a new one by completing the Candidate profile recovery process. This will allow the new CRA user ID you register for during the recovery process, to be linked to your existing Candidate profile.

Careers – Candidate profile recovery

If you are a new user, you will need to register before using the Candidate profile service.