File your taxes online: Understand NETFILE

NETFILE

The NETFILE and ReFILE services are now open for the electronic filing of your 2016, 2017, 2018 and 2019 T1 personal income tax and benefit return. The NETFILE and ReFILE services will be open until Friday, January 22, 2021.

NETFILE is an electronic tax-filing service that lets you do your personal taxes online and send your income tax and benefit return directly to the Canada Revenue Agency (CRA). It simplifies tax-filing and offers the following benefits:

  • You can file your tax returns directly through a NETFILE-certified tax software, which is more accurate with fewer chances of errors
  • You get immediate confirmation that we have received your tax return
  • You don’t have to send in receipts, unless we ask for them at a later date
  • You get your refund faster through NETFILE; with direct deposit, you may receive your refund in 2 weeks

For more information on the NETFILE service, view NETFILE – Frequently asked questions.

Hours of service

The services are available 21 hours a day. Due to daily maintenance activities, the services are not available for three hours a day from 3 am to 6 am (Eastern time).

Security of personal information

We accept responsibility for the security of information once we receive it. We take precautions to ensure that there is no unauthorized access to your data, and ensure the confidentiality of data you send using NETFILE. We use sophisticated security and encryption to protect this website and your personal information.

We are also responsible for making sure personal and financial information is sent in an encrypted format between your computer and our servers. This ensures that computer hackers and other Internet users can’t view or alter the data you send to us.

Tax software companies whose products are certified for NETFILE are not representatives of the CRA. You are not obliged to send personal information directly to the tax software company when you ask for software assistance. Email is not a secure method of communication. Sending personal information by email is a big concern and increases the risk of identity theft.

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