Tax refunds

Reminder: The Canada Revenue Agency (CRA) has resumed its work to address taxpayer debt. Benefit and credit payments, and tax refunds may be applied to pay down outstanding balances. If your debt repayment causes significant financial hardship, contact the CRA directly to discuss your options even if you already have a payment plan in place. For more information about how specific benefits could be impacted, see How payments are applied to offset debt.

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Refund timelines

How you file your return can affect when you get your refund.

The CRA's goal is to send you a notice of assessment, as well as any refund, within the following timelines:

These timelines apply only to returns that are received on or before the due date.

The CRA may take longer to process your return if it is selected for a more detailed review.

Why you have not received your refund

The CRA may keep all or part of your refund if you have:

Interest on your refund

The CRA will pay you compound daily interest on your 2023 tax refund in some situations. The calculation will start on the latest of the following three dates:

For more information, see Prescribed interest rates.

Check the status of your refund

How to check your refund status

If you reside in Canada, wait eight weeks before contacting the CRA for an update on your tax return and refund status. If you reside outside Canada, wait 16 weeks.


My Account gives you secure online access to your tax return information.

By phone:
Contact centre agent
Before you call

To verify your identity, the CRA may ask for:

  • your social insurance number
  • your full name
  • your date of birth
  • your complete address
  • an assessed return, notice of assessment or reassessment, other tax document, or to be signed in to My Account

If you are calling the CRA on behalf of someone else, you must be an authorized representative.

Telephone number


Yukon, Northwest Territories and Nunavut:

Outside Canada and the United States (Eastern Standard Time):

Hours of operation
Day Hours
Monday to Friday 8 am to 8 pm
Saturday 9 am to 5 pm
Sunday Closed

Closed on public holidays

Automated line
Before you call

To verify your identity, the CRA may ask for:

  • your social insurance number
  • your full name
  • your date of birth
  • your complete address
  • the amount entered at line 15000 off your most recent notice of assessment
Telephone number



No wait times

Transfer your refund

Transfer your refund to an instalment account

You can ask the CRA to transfer your refund to your 2024 instalment account by:

The CRA will transfer the full amount of your refund directly to your instalment account. It will go toward any amount owing on your tax return. The CRA will consider this payment received on the date that your return is assessed.

For more information, see Payments for individuals.


The CRA will not transfer your refund to pay another person’s amount owing.

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