Confirm your payment is received

If you make a payment to the Canada Revenue Agency (CRA), it may not be applied to your account right away. It will be applied once your payment has been processed by the CRA. 

Steps for individuals

  1. Confirm your payment in CRA My Account

    Before checking if your payment has been processed, allow:

    • 3 business days for online payments
    • 10 business days for payments by cheque or money order

    Then log in to CRA My Account to view your payment details under "Accounts and payments".

  2. Resolve an issue with a payment

    Call us if your payment was not applied to an account as expected:

    To verify your identity, you will need to provide additional information, such as details from an assessed tax return.

Steps for businesses

  1. Confirm your payment in My Business Account

    Before checking if your payment has been processed, allow:

    • 3 business days for online payments
    • 10 business days for payments by cheque or money order

    Then log in to My Business Account to view your payment details under "View and pay account balance".

  2. Resolve an issue with a payment

    If your payment was not applied to your account as expected, you can:

    To verify your identity, you will need to provide additional information, such as details from an assessed tax return.

Did you find what you were looking for?

What was wrong?

You will not receive a reply. Telephone numbers and email addresses will be removed.
Maximum 300 characters

Thank you for your feedback

Date modified: