Non-Resident TeleReply

This automated telephone service lets you report a nil remittance of non-resident withholding tax. The service offers the following benefits:

To use this service, call 1-866-971-4644, and follow the instructions.

To report a nil remittance for your payroll deductions, please call 1-800-959-2256.

Who can use Non-Resident TeleReply?

Non-Resident TeleReply is available in Canada and the United States. To use the service, you have to be a Canadian payer, agent, or authorized representative, and the following conditions apply:

You cannot use Non-Resident TeleReply if any of the following apply:

Before you call

Have this information available:

To make sure your privacy is protected, do not use a cordless or cellular phone. This service does not work with rotary phones.

Hours of operation

Non-Resident TeleReply is available from 6 am to 9 pm, Eastern time.

Using Non-Resident TeleReply

To use this service, call 1-866-971-4644, and follow the instructions.

Enter the non-resident tax account number, starting with the third letter. Do not enter the first two letters (NR).

You will have three options to report the nil remittance:

When you enter a date, use the following format:

To repeat a message, press the star key (*).

At the end of the call, write down the your confirmation number and keep it for your records. If you hang up before receiving your confirmation number, the account will not be updated.

If you have trouble with the service, you have two other ways to report a nil remittance:

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